1.1 Compare and contrast 2 theoretical approaches to communication in health and social care.
T-505-9495 Communicating in Health and Social Care
Centre Name
UK Professional Development Academy
Qualification
Qualifi – Level 4 Diploma in Health and Social Care
Unit number and title
T-505-9495 Communicating in Health and Social Care
Learner Name
Submission Date
Word Count
3000 words
Required Formatting
Use Calibri (Body) Font Style, Size 11 for Text, Size 13 (Bold) for Headings, 12 (Bold) for Subheadings.
Plagiarised Content Information
Focus on creating authentic work that reflects your own understanding and research.
AI Content Information
Must be entirely self-written, with no AI-generated content used.
In-text citation requirement
Must incorporate in-text citations with each criterion and incorporate references to those citations in the bibliography section.
Assignment Grading Information
Submit assignment by the due date set by tutors. Early submissions will be graded within seven to ten working days after the due date.
Assignment title
Communicating in Health and Social Care
Assessment requirements:
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the standards specified by all assessment criteria.
You will be directly assessed by a qualified assessor if nesseary.
Unit Aim
The aim of this unit is to develop the learner’s awareness of different forms of communication used in health and social care settings and its importance for effective service delivery.
Learning Outcomes
On completion of this assignment learners should:
LO1 Identify key communication skills and explain how these are applied in a health and social care setting.
LO2 Analyse the various factors which influence the communication process in health and social care.
LO3 Discuss the benefits and challenges of information and communication technology (ICT) in health and social care practice.
Please refer to the last pages of this document for detailed guidance to meet the requirements of the assignment.
Helping Notes are present in the Assignment worksheet that will aid you with your assignment. Moreover, you can summon tutor support.
Introduction:
(Provide Brief introduction of the assignment)
Task 1:
1.1 Compare and contrast 2 theoretical approaches to communication in health and social care.
1.2 Describe the main types of communication utilised within health and social care practice.
Task 2:
2.1 Discuss the main barriers to communication and how these can be overcome.
2.2 Identify a variety of alternative means of communication utilised with Health and Social care users with special requirements.
2.3 Explain the importance of confidentiality, linking to Caldicott Principles.
Task 3:
3.1 Discuss how ICT has benefitted service users in health and socialcare.
3.2 Discuss how ICT has benefitted health and social care practitioners.
3.3 Explain the data protection act and its application in health and social care
Conclusion:
(Provide a brief conclusion of the assignment)
Suggested resources:
McCorry, L, K and Mason, J. (2011) Communication skills for Healthcare Professionals
Crawford, P. (2006) Communication in Clinical Settings. Nelson Thornes Publishing
Moss, B. (2015) Communication Skills for Health and Social Care, Sage Publications
Schiavo, R (2013) Health Communication from Theory to practice
Mamen M (2007)– Understanding Non-Verbal Learning Disability, Jessica Kingsley Publishing
Nursing Times
Nursing Standard
Journal of Health Care Support Workers
Royal National Institutes for the Blind WWW.RNIB.Org.uk
Key Terminologies
Describe
To describe means to create a picture with words but not simply writing a list of bullet points.
Explain
To explain something, you will need to provide a clear account of your understanding, including details like why and how.
Analyse
To analyse something, you consider it carefully and in detail in order to understand or explain it.
To analyse, identify the main parts or ideas of a subject and examine or interpret the connections between them.
Evaluate
To evaluate, decide on your subject’s significance, value, or quality after carefully studying its good and bad features.
Use authoritative (eg, from established authors or theorists in the field) and, to some extent, personal appraisal of both contributions and limitations of the subject. Similar to assess.
Discuss
To discuss in an essay, consider your subject from different points of view. Examine, analyse and present considerations for and against the problem or statement.
Critically
Often used in conjunction with other directive words, such as critically discuss, critically examine or critically analyse. It does not mean criticise. It is asking you to give a balanced answer that points out mistakes or weaknesses and any favourable aspects of the subject of the question. The decision or overall judgment you make must be supported with evidence from reliable sources.
Points to consider
Explanation
1. In-text Citations and References
In-text citations and references are the fundamental requirements of the assignment. Must incorporate in-text citations with each criterion and incorporate references to those citations in the bibliography section. Make sure that all in-text citations and references are in the proper Harvard style. This includes correct formatting, author names, publication dates, and page numbers. Accurate citations reflect academic integrity and adherence to scholarly standards. Additionally, avoid utilising blogs or websites like Wikipedia, indeed, etc. for the content. Utilise peer- reviewed articles, journals and books to enhance the effectiveness of your content.
2. Relevancy of Content
Align the content with each assignment criterion. Focus on the action verbs (e.g., assess, evaluate, identify, describe, demonstrate, explain) mentioned in the criteria and modify your responses accordingly. Irrelevant content will lead to a loss of marks and possible failure.
3. Paragraph Form and Suitable Headings
Avoid using unnecessary bullet points and short sentences. Instead, address each criterion in a well-structured paragraph with appropriate headings. This ensures clarity and coherence in your writing, making it easier for evaluators to follow your argument. Make sure that each criterion is clearly presented with proper formatting, including headings, paragraphs, and consistent style throughout.
4. Comprehensive Coverage of Criteria according to Assignment brief
Address all the criteria listed in the assignment brief. Missing any criterion could result in not achieving a passing grade. Make sure your response fully addresses and gives appropriate consideration to each criterion. Additionally, follow the additional guidelines or scenarios (if given) in the brief to stay relevant to the demand of the criteria.
5. Word Count Adherence
Strictly follow the word count policy mentioned in the assignment brief. Falling short of the required word count can lead to failure. Plan your response to meet the word count while maintaining quality.
6. Avoid Using AI- Generated Content
Refrain from relying on AI-generated content for your assignments. Such content lack depth, originality, and relevance, and could lead to academic integrity issues. Focus on creating authentic work that reflects your own understanding and research.
7. Authentic Work Submission
Ensure that any work submitted for assessment is genuinely your own. Submitting jointly written work as your own is considered academic misconduct, which can lead to penalties.
8. Avoid using someone else work
Using someone else`s work whether copied word-for-word or slightly rephrased without giving proper credit is plagiarism.
9. Duplication/self- plagiarism
Submitting work that largely repeats material previously graded for the same or another course, here or elsewhere, counts as self-plagiarism, unless it’s an improved version approved for reassessment. This is considered academic misconduct.
10. Material proofreading
Use Microsoft Word`s grammar and spell check, the use of Grammarly is strictly prohibited due to its AI text-generation capabilities
Suggested Guidelines for Improved Assignment Content
Points to consider
Explanation
Case Studies and Visual Aids
Incorporate relevant case studies, smart art, and figures to enhance the effectiveness of your content. This incorporation can make complex information more engaging, potentially earning you extra marks.
Updated and Peer-Reviewed
Sources
Refer to updated (2018 and onwards) peer-reviewed articles, journals, and books. Using recent and credible sources strengthens your arguments and demonstrates your awareness of current developments in your field. LO1 Identify key communication skills and explain how these are applied in a health and social care setting
Assignment Formatting
Follow the assignment formatting guidelines as mentioned in the assignment brief. Proper formatting is important for a professional presentation and can impact the overall grade. Must include the assessment criteria statement before starting the response to that criterion for better clarity.
Example Answer
Introduction: Effective communication is a cornerstone of health and social care practice. It enables professionals to understand and respond to individuals` needs, establish trust, and provide quality care. This assignment explores the essential communication skills required in health and social care, analyses the factors influencing communication processes, and examines the impact of information and communication technology (ICT) on care practices.
Task 1: 1.1 Compare and contrast 2 theoretical approaches to communication in health and social care Two prominent theoretical approaches to communication in health and social care are the Humanistic Approach and the Behaviourist Approach.
The Humanistic Approach, grounded in Carl Rogers` theory, emphasizes empathy, active listening, and unconditional positive regard. It focuses on creating an environment where individuals feel valued, understood, and respected. In health and social care, this approach facilitates person-centred communication, promoting emotional wellbeing and fostering trust between caregivers and service users.
Conversely, the Behaviourist Approach, influenced by B.F. Skinner, focuses on observable behaviours and the role of reinforcement in communication. It views communication as a learned behaviour shaped by external stimuli. In practice, this approach is beneficial when working with individuals who require structured communication methods, such as those with learning disabilities or autism spectrum disorders. Techniques like positive reinforcement can encourage desired responses and improve communication effectiveness.
While the Humanistic Approach prioritizes individual experience and intrinsic motivation, the Behaviourist Approach focuses on measurable behaviours and extrinsic motivation. However, both approaches aim to enhance communication effectiveness, albeit through different methods. Integrating elements from both can help address diverse communication needs in health and social care settings.
Continued...
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