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1. An overview of the individuals biography and career highlights.

Unit 4: Management and Operations 

Learning Outcome

LO1 Differentiate between the role of a leader and the function of a manager

P1 Define and compare the different roles and characteristics of a leader and a manager.

M1 Analyse and differentiate between the role of a leader and function of a manager by effectively applying a range of theories and concepts.

D1 Critically examine the scope, development and growth of entrepreneurial ventures.

LO2 Apply the role of a leader and the function of a manager in given contexts

P2 Examine examples of how the role of a leader and the function of a manager apply in different situational contexts.

P3 Apply different theories and models of approach, including situational leadership, systems leadership and contingency.

M2 Assess the strengths and weaknesses of different approaches to situations within the work environment.

D1 Critically examine the scope, development and growth of entrepreneurial ventures.

LO3 Demonstrate an appreciation of the role leaders and managers play in the operations function of an organisation

P4 Explain the key approaches to operations management and the role that leaders and managers play.

P5 Explain the importance and value of operations management in achieving business objectives.

M3 Evaluate how leaders and managers can improve efficiencies of operational management to successfully meet business objectives.

D2 Critically evaluate the application of operations management and factors that impact on the wider business environment.

LO4 Demonstrate an understanding of the relationship between leadership and management in a contemporary business environment

P6 Assess the factors within the business environment that impact upon operational management and decision-making by leaders and managers. 

M4 Analyse how these different factors affect the business environment and wider community. 

D2 Critically evaluate application of operations management and factors that impact on the wider business environment.


Assessment title Innovation and Commercialisation

Vocational Scenario:

Assume you are part of the Human Resources (HR) department of an organisation of your choice. As part of the company’s commitment to excellence through the continuous improvement and training of their staff, they have asked you to prepare informative didactic material that will used in their corporate training programmes. The organisation is seeking to identify talented individuals who will be groomed for influential positions. As such, it is important to identify and define key behavioural characteristics and traits related to the role of managers and leaders within business and organisational environments.

TASK 1 – InfoGraphic - Must Demonstrate fulfilment ofLO1 (P1, M1, D1) Working individually and using a specific design tool (as instructed by your lecturer), you need to produce a creative and informative Infographic that:

1. Define the difference between the roles of a manager and a leader

2. Includes specific business and individual examples to show different types of behaviours

Task 2 – Individual Exam - Must Demonstrate fulfilment of LO2 (P2, P3, M2, D1) Students will sit an individual closed book 2-hour examination. The exam will include two parts.

Part A – Assessment Questions Includes questions that will require learners to demonstrate knowledge and comprehension of course topics.

Part B – Short Case Study Using a short case study, which will be available before the exam, students will need to answer questions that will require them to demonstrate their ability to critically analyse specific business scenarios by applying course DGHE Centre – HNC/D Assignment (January 2015) Page 4 concepts and theories to practical situations

TASK 3: INDIVIDUAL PRESENTATION - Must Demonstrate fulfilment of LO3 (P4, P5, M3, D2) & LO4 (P6, M4,D2) Working individually, you will select a renowned organisational leader and you will prepare an engaging and informative PowerPoint presentation where you will showcase their personal leadership profile and the achievements they accomplished through management and operation performance improvements. The presentation slides should cover the following areas:

1. An overview of the individuals biography and career highlights.

2. An introduction to the key operations of the organisation they transformed.

3. An evaluation how the internal and external operation management environments created an atmosphere that allowed for that particular individual and his respective leadership style to flourish.

4. How operational efficiencies improved to successfully meet business objectives, using appropriate management and leadership approaches.

5. Conclusions and supported recommendations for future improvements to be taken by the leader and the respective organisation. 

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