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1 Differentiate between the role of a leader and the function of a manager.

Unit 4: Management and Operations

Aim:

The aim of this unit is to help students understand the difference between the function of a manager and the role of a leader.

The aim of this unit is to help students understand the difference between the function of a manager and the role of a leader. Students will consider the characteristics, behaviours and traits which support effective management and leadership. In addition, this unit will introduce the concept of operations as both a function and a process which all organisations must adopt to conduct business. Students will be introduced to contemporary and historical theories and concepts which will support their learning for this unit.

Learning Outcomes

By the end of this unit a student will be able to:

1 Differentiate between the role of a leader and the function of a manager.

Management theory: Contemporary and seminal theories of management such as management by objectives, classical management theories, behavioural theory and contingency theory. Leadership vs management: The definitions and differences of both a leader and a manager. Management functions such as planning, organising, controlling and directing. Theories of leadership traits, style and contingency. Transformational and Transactional Leadership. Action Centred Leadership. ‘Hard’ management skills and ‘soft’ leadership skills. LO2 Apply the role of a l

2 Apply the role of a leader and the function of a manager in given contexts.

How situations affect the role of a leader and function of a manager: Situational leadership, systems leadership, task or relationship-orientated approaches. The application of chaos theory and management by objectives

3 Demonstrate an appreciation of the role leaders and managers play in the operations function of an organisation.

Theories of operations and operations management: Six sigma, lean production and queuing theory. Different operations management approaches: The use of different management approaches: Principles of Total Quality Management (TQM), Just-in-Time Inventory and the concept of continuous improvement (Kaizen) Operational functions: Control and Distribution Systems. Transformation of raw material into finished goods/services. Process des

4 Demonstrate an understanding of the relationship between leadership and management in a contemporary business environment

Different dimensions of contemporary business environment: The relationship tha leadership and management have in the context of corporate social responsibility culture, values, ethics and sustainability. The relationship with stakeholders and meeting stakeholder expectations in the context of encouraging, developing and sustaining entrepreneurship and intrapreneurship.


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