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1.1 Define and differentiate between concepts of coaching and mentoring

Global leader in providing organisational coaching and mentoring services 




Courtney C&M Limited have been asked by Client A to provide a brief to their executive team on how we can help Client A implement a coaching and mentoring programme to reflect their current and changing business needs.

Current Status

After meeting with Client A’s HR department we identified no coaching and mentoring programme.  There are not qualified coaches and mentors and line managers do not get involved.  Employees show a willingness to formalise the process. As a priority, performance reviews have identified the need for better customer care and IT skills

1.1 Define and differentiate between concepts of coaching and mentoring

1.2 Assess the benefits of coaching and mentoring for different stakeholders in organisation

2.1 Explain and assess the different types of coaching and mentoring that can be implemented within organisations

2.2 Evaluate the role of line managers within coaching and mentoring

3.1 Assess the factors which need to be considered when implementing coaching and mentoring in organisations

3.2 Make justified recommendations for how coaching and mentoring activities could be developed and implemented

3.3 Contribute to the development of coaching and mentoring in an organisational context

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