1.1 Explain the objectives, roles and responsibilities of a project manager
Unit FM4.12: Understanding facilities management projects
1. Understand project management in facilities management
1.1 Explain the objectives, roles and responsibilities of a project manager (including delivery to time, cost and quality, compliance with health & safety and environmental requirements, and communication with stakeholders).
1.2 Describe the methods, tools and techniques a project manager may use to plan, monitor and manage a facilities management project (providing an overview of related techniques (e.g. Critical Path Analysis, Gantt charts), software (e.g. Microsoft Project), and process-based methodologies (e.g. PRINCE).
1.3 Describe a range of projects which Facilities Managers are typically expected to organise and manage (no additional guidance).
2. Understand how to develop facilities management project brief
2.1 Develop a project brief including aims and objectives (see below)
2.2 Develop and manage project programme (see below)
2.3 Develop and manage project budget (see below) (Achievement of all of these criteria should be evidenced using example/s of project/s from the learner’s own experience and/or case studies)
3. Understand how to assemble facilities management project teams
3.1 Explain how to devise, create and develop a facilities management project team capable of undertaking the tasks to successfully complete the project (including stakeholder representation)
3.2 Describe the benefits of cross-functional teams in facilities management (see below) (Achievement of all of these criteria should be evidenced using the same example/s of project/s as for the previous learning outcome.)
4. Understand how to monitor and review facilities management project progress
4.1 Organise and monitor a project to meet the requirements of the project and programme (see below)
4.2 Identify the problems which a project manager may need to address and explain how to agree changes where appropriate (see below and including problems such as changes in user specification, supplier costs, changes of business priorities, change of project personnel)
4.3 Report on progress to the project sponsor and other interested parties (see below and including techniques for reporting progress, updating project timelines and budges, comparing delivery against user specifications, addressing variations)
4.4 Monitor budget (see below) (Achievement of all of these criteria should be evidenced using the same example/s of project/s as for the previous learning outcome.)
5. Understand project completion, sign-off and review
5.1 Explain how, at the end of a facilities management project, all aspects are properly completed and the project signed-off to the client. (no additional guidance).
5.2 Explain how to evaluate the project and identify successes and development needs to improve future performance. (no additional guidance).
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