LO 1: Understand the current structure of the hospitality industry

Unit 1. The Contemporary Hospitality Industry

 

LO 1: Understand the current structure of the hospitality industry

1.1Analyse the current scale, scope and diversity of the hospitality industry in Hong Kong.

1.2Discuss the organisational structure of different hospitality organisations

1.3 Assess the role of hospitality related organisations and professional bodies

LO2:Understand staffing in the hospitality industry

2.1Assess the staffing requirements of different hospitality industries

2.2Discuss the roles, responsibilities and qualification requirements for hospitality staff

 

Scenario

The hospitality industry is one of the fastest growing industries in the world. The development of Asia’s hospitality service is paralleling with the strong economic growth in the region. Critically examine the industry and carry out the following tasks:

Task

Task 1.1 Analyze the current structure of the hospitality industry

- Describe the different sectors of the hospitality industry

- Analyze the scale and scope of the hospitality industry

- Discuss the diversity of the hospitality products and services

 

Task 1.2 Discuss the organizational structure of different hospitality organizations

- Discuss the organizational structure of a hotel or restaurant in Hong Kong

- Discuss the organizational structure of a theme park or airline company in Hong Kong

 

Task 1.3 Assess the role of hospitality related organizations and professional bodies

- Assess the different hospitality support organizations in Hong Kong

 

Task 2.1 Assess the staffing requirements of different hospitality industries

- Assess the different staff types in different hospitality organizations

 

Task 2.2 Discuss the roles, responsibilities and qualification requirements for hospitality staff

- Discuss the roles and responsibilities of hospitality staff

- Discuss the different types of qualification requirements of hospitality staff