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LO1: Show an understanding of how multi-agency working contributes to the well-being of both service user and care/ staff.

HRM4005 Communication and Collaboration in Managing the Professional Environment Essay & Critical Reflection (3000 words)

Learning Outcomes:

After completing the module, you should be able to:

LO1: Show an understanding of how multi-agency working contributes to the well-being of both service user and care/ staff.

LO2: Explore and discuss the importance of operating in a collaborative way and being an effective team member.

LO3: Reflect on the health and social care worker’s role and responsibility in ensuring effective communication and collaboration in practice.

LO4: Demonstrate the ability to transfer good practice to others

Task One Produce an essay which discusses the following; 1) Explain how you can support older people with chronic disease using a multi-agency approach and consider the benefits of this to staff and service user (LO1, 750 words, 25 marks) 2) Discuss the importance of collaboration in supporting the service user and explore how to work as an effective team member (LO2, 750 words, 25 marks) 3) Reflect on the practitioner’s role in communicating and collaborating effectively with the service user, their families and the care teams

Task Two 1) Provide a written reflection on a critical incident in your work setting where you have demonstrated the ability to transfer good practice to others. Consider how this good practice might support service users such as adults with chronic disease. (LO4, GA – Professional Skills, 750 words, 25 marks)



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