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Manage Health and Social Care Practice to Ensure Positive Outcomes for Individuals. Lead Person-Centred Practice Lead Active Support

 

Description of Task:

Questions and answers with some reflection to demonstrate your knowledge and understanding.

Approx. 3000-4000 Words

 

Scope of Task

The following areas are to be covered / discussed / referred to in your answers:

  • Outcome based practice
  • Legislation
  • Positive changes
  • Wellbeing
  • Workforce culture
  • Systems and processes
  • Resources
  • Training
    • Working relationships
  • Partnership working
  • Risk assessment
  • Active participation
  • Person-centred planning and care
  • Referrals

Values

Equality

Rights & Choices

Core Skills

Literacy

British Values

Individual Liberty

Making Choices

Mutual Respect

Working in Partnership

 

Legislations

The Care Act 2014

The Equality Act 2010

The Human Rights Act 1998

The Disability Discrimination Act

Data Protection Act 2018

GDPR 2016

Mental Capacity Act 2005

Safeguarding Vulnerable Groups Act 2006

Health and Social Care Act 2012 and Care Act 2014

Health and Care Professions Council Standards of Conduct, Performance and Ethics (Revised) 2016

Public Interest Disclosure Act 1998

Activity Brief

HSC

Number

AB3

Task Type:

Questions and Answers with reflection where applicable.

Level:

5

Pathway:

ALL

Date reviewed:

11/02/19

Task Name:

Manage Health and Social Care Practice to Ensure Positive Outcomes for Individuals.

Lead Person-Centred Practice Lead Active Support

                 

 


QCS Policy & Procedures:

Mental capacity CR11. The entire policy helps you understand assessing capacity and achieving outstanding practice.

Duty of Candour AR38. Further reading on page 8.

Additional resources:

Use your student login to access QCS and type ‘Mock Inspection’ into the search facility. You will find the Mock Inspection document helpful in answering question 1

An example of this would be:

Document MIRS01 Mock Inspection SAFE-KLOE S1.

MIRS02-MIRS06.

MIRC01-MIRC03

MIRR01-MIRR03.

MIRW01-MIRW04

MIER01-MIER07.

Task Questions:

  • Please read the guide at the bottom of the brief to support you.
  • There is a list of books and useful websites at the end of the brief.
  • Please also refer to the unit amplification on the standards sent to you when joining the course.
  • This activity brief covers knowledge only.

Please note the guide for this assignment is written throughout. At the beginning of each part there is a statement to help you with the questions.

PART 1:

GUIDE:

Outcome Based Practice:

READ THE FOLLOW DEFINITION OF OUTCOME BASED PRACTICE.

  • It is your practice that aims to meet a certain outcome. In this case the well-being of the service users.
  • It is officially defined as the impact, or end results of a service on an individual’s life.
  • The practice refers to the whole system that your organisation operates.
  • Your policies, procedures, staff members, environment as well as the needs and wishes of the individuals.

According to SCIE, there are different categories of outcomes:

  • Quality of life outcomes which are outcomes that support an acceptable quality of life, e.g. being safe and living where you want.
  • Process outcomes which are the way in which support is delivered e.g. feeling valued and respected or having a say over how and when support is provided.
  • Change outcomes which relate to improvements in physical, mental or emotional functioning e.g. increased confidence or fewer symptoms of depression. 

Social Care Institute for Excellence (SCIE) www.scie.org.uk

The best way to decide if you are delivering good outcome-based practice is to look at the CQC 5 KEY QUESTIONS:

  • Are you safe?
  • Are you effective?
  • Are you caring?
  • Are you responsive to the service users’ needs?
  • Are you well led?

Question 1:

How does your organisation meet the 5 key questions?

Are you safe?

Describe as a manager, how you ensure the organisation is safe for everyone?

Are you effective?

Describe as a manager, how you ensure the care treatment and support given meets the service users’ needs.

Are you caring?

Describe how you ensure that the team is caring, compassionate, kind, respectful and dignified.

Are you responsive to service user’s needs?

How do you ensure service users’ needs are met and their comments acted upon?

Are you well led?

Describe how you lead the team to ensure the quality of the service you provide.

USE THE MOCK INSEPCTION TOOL KIT ON QCS TO HELP YOU. THIS CAN BE ACCESSED WITH YOUR LEARNER LOGIN DETAILS. MORE INFORMATION AT THE END OF THIS BRIEF IN ADDITITONAL RESOURCES.

PART 2:

Guide:

Several models and theories are associated with outcome-based practice.

The logic model is one of them:

The logic model:

The logic model suggests that there are a number of inputs:

  • Staff, time, money, research, equipment, the environment, technology, legislation, regulations and partners that create outputs.
  • The outputs could be delivered care, training, working partnerships, develop and change provision.
  • The outcome of which is the short, medium or long-term impact and the service users.
  • The end result, being to achieve service user well-being.

Question 2:

Discuss the importance of outcome- based approaches, giving examples from your practice (the logic model is an example of outcome- based approaches). Discuss the regulations associated with outcome-based practice (CQC Fundamental standards). 1.1 1.2.

Question 3:

Discuss at length how outcome- based practice and the Care Act  have impacted on your organisational policies and procedures.

How has this made a positive change to the service users’ lives? Discuss at length and give some examples.

Assessment criteria - 1.3, 1.4

Part 3 – Well-being

GUIDE:

Well-being is our essence, we all like to feel happy, content, fulfilled and have a sense of belonging.

The aim of promoting well-being is to:

  • Promote good mental health
  • Promote inclusion
  • Promote self-esteem
  • Promote independence
  • Ensure the individual feels respected

Question 4:

RESEARCH the psychological basis for well-being (using internet search engine).

Describe two theories.

Assessment criteria - 2.1

Question 5:

Reflective Account.

Now that you have looked at outcome-based practice and the psychological basis for well-being. Write a reflective account to describe how you:

  • Promote daily practice among the workforce of considering all aspects of an individual’s well-being?  Reflect on your own practice and give examples.
  • Use systems, processes and agreed ways of working to help you manage this?
  • Developed a plan to ensure your staff are trained to the required level to meet needs.
  • How do you monitor this?  Do you use a training matrix?
  • When assessing the needs of a potential new individual, how do you evaluate your organisational ability to meet their needs?  Reflect on staff development and training to meet needs that are outside your/their scope. This could be something like PEG feeding.

Assessment criteria - 2.2, 2.3

Part 4 – Person-Centred Practice

Guide:


Person-centred practice is simply putting the service user at the centre of everything.

Providing holistic care that meets all the individual’s needs and likes.

Therefore, meeting the desired outcome - their well-being.

Question 6:

Look at the HFT Fusion model - www.hft.org.uk

Compare this model to your organisational person-centred practice.

You should:

  • Explain person-centred practice.
  • Critically review approaches to person-centred practice (Fusion Model) and compare to your own model.
  • How has legislation impacted on organisational policy and agreed ways of working?  Use examples from your own practice.
  • How can person-centred practice result in positive changes in an individual’s life?

Assessment criteria - 1.1, 1.2, 1.3, 1.5

Part 5:

Guide:

Informed Consent:

Informed consent is making sure that the service user has all the information they need to make the best decision for them, this should include an alternative.

  • This should start with care planning and review.
  • Involve individuals in planning their care.
  • Use person-centred care.
  • Use their communication method. Adapt communication methods if needed.
  • Ensure team members are trained to enable them to answer questions and inform.
  • Ensure team members know where to get help and advice if they cannot inform the individual.
  • Employee and advocate for individual if needed.
  • Involve significant others.
  • Use the mental capacity act if needed.
  • Ensure your own knowledge and development is up to date.

Question 7:

  • Explain how person-centred practice determines the way in which consent is established.
  • How can person-centred practice assist individuals to have more control and choice over their decisions?
  • Explain the steps that should be taken to ensure service users have choice and control over their decisions.

Assessment criteria – 4.1

Assessment criteria – 1.4

Part 6 - Active Participation

Guide:

Active participation is basically the right of the individual service user to participate in all aspects of their care:

  • Care planning
  • Care delivery
  • Who delivers the care
  • Relationships

Question 8:

Answer the following:

  • How can active participation enhance the well-being and quality of life of an individual?  Reflect on the systems you have in place to support active participation. How effective they are and any improvements you could make.

Assessment criteria – 3.1

Part 7 – Working with Others

Guide:

Working in partnership with others especially families has a positive outcome for the service users.

Families often know a lot more about the individual and other professionals can provide additional support.

Question 9:

  • Analyse the importance of working effectively with families and significant others to achieve positive outcomes.
  • Explain how legislation and regulation have an impact on working with carers, families and significant others.

Assessment criteria - 5.1, 5.4

Part 8 Lead active support:

Evaluate your processes:

Question 10:

Review you answers to the above questions then answer:
A) How effective are your systems at supporting person centred values and active support?

B) What changes could be made to improve:
independence.

Informed choice.

Quality of life.

C) Explain how you will lead the implementation of these changes.

D) Explain the principles behind practice leadership:

     This could include maintaining quality.

     Quality of life.

     Training and feedback

Question 9:

  • Analyse the importance of working effectively with families and significant others to achieve positive outcomes.
  • Explain how legislation and regulation have an impact on working with carers, families and significant others.

Assessment criteria - 5.1, 5.4

Part 8 Lead active support:

Evaluate your processes:

Question 10:

Review you answers to the above questions then answer:
A) How effective are your system at supporting person centred values and active support?

B) What changes could be made to improve:
independence.

Informed choice.

Quality of life.

C) Explain how you will lead the implementation of these changes.

D) Explain the principles behind practice leadership:

     This could include maintaining quality.

     Quality of life.

     Training and feedback.


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