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The Living Wage is What all workers are paid The same as the Minimum Wage An hourly rate linked to the cost of living Something you could live on A set amount according to need

Module Code: 5HURM008W

Module Title: Managing People

Module Leader:                                                          

Release Time:                                              

Submission Deadline:                                 

Instructions to Candidates:

Please read the instructions below before starting the paper

  • Module specific information is provided below by the Module Leader
  • The Module Leader will be available in the first hour of timed release to respond to any queries via a discussion board on blackboard and at later times advertised on that discussion board.

  • As you will have access to resources to complete your assessment any content you use from external source materials will need to be referenced correctly. Whenever you directly quote, paraphrase, or summarise someone else’s ideas, you have a responsibility to give due credit to that person for their work. Support can be found at

https://www.westminster.ac.uk/current-students/studies/study-skills-and-training/research-skills/referencing-your-work

  • This is an individual piece of work so do not collude with others on your answers as this is an academic offence.
  • Plagiarism detection software will be in use
  • Please download this document and work directly onto it. You can upload as pdf or Word document.
  • Once completed please submit your paper via the submission link provided.  You should only submit once.  If, in cases of technical difficulties, you submit more than once the second document uploaded will be accepted and marked as your final submission.
  • Work submitted after the deadline will not be marked and will automatically be given a mark of zero [10am on Saturday May 1st is late and you must upload before 9.59am]

Module Specific Information

  • Time:
    • This exam is designed to be completed within a 1.5 hour window.
    • Please note that while you have 24 hours to submit the online timed assessment, it is expected that you can complete it in 1.5 hours.
  • Sections/Questions:
    • Section A: answer all 10 questions both parts a) and b)
    • Section B: answer TWO questions from a choice of FOUR
  • Indicative Word Count:
    • The total word count expected for this assessment is 2,000 words.
      (+/- 10% will be accepted)
  • Word Count Guide by Question:
    • Section A: answer all 10 questions both parts a) and b)
    • Section A: 30% of the Assessment
    • Section A: Word Count 300 words of your own
    • Section B: TWO of Four questions to be answered as academic essays
    • Section B: 70% of the Assessment
    • Section B: Word Count: 850 per essay
  • File Type:
    • Please type your answers in a Microsoft Word document and save it with your student ID. Upload the WORD DOC to the submission link provided on Blackboard. A pdf would also be acceptable.
  • Miscellaneous
    • Handwritten answers are not acceptable.
    • Download the paper and write directly onto it.


SECTION A: Answer All 10 questions on this sheet

Highlight the Correct answer on the Multiple-Choice Question (a) [1 mark]

Give 2 pieces of information per extension question (b) [2 marks]

300 of your own words for this section

Q1.         

(a) The Living Wage is

  1. What all workers are paid
  2. The same as the Minimum Wage
  3. An hourly rate linked to the cost of living
  4. Something you could live on
  5. A set amount according to need (1 mark)

(b) Extension Question: Give two reasons why the Living Wage was campaigned for

i) The Living Wage was campaigned for because

ii) The Living Wage was also campaigned for because (2 marks

(Total 3 marks)

Q2.         

(a) The ETI Human Rights Due Diligence Framework does not

  1. Assess actual and potential Human Rights Risks
  2. Identify Leverage Responsibility and Actions
  3. Mitigate Risk and Remediate Workers
  4. Monitor, Review, Report and Improve
  5. Pursue and Prosecute those in breach of the law (1 mark)

(b) Extension Question: Outline one of the above citing two facts about it

i) The chosen element is: ­­­­­­­­­­­­­­­­­­­­­­_____________________________

ii) Fact 1 about it is

iii) Fact 2 is

(2 marks)

(Total 3 marks)

Q3.         

(a) Timothy Gallwey developed the idea of “Inner Game”, what does this refer to?

  1. There is an opponent within the mind of the player/coachee. This opponent includes: anxiety, fear, low confidence, limiting beliefs.
  2. We must be aware that we must win
  3. The coach must help the coachee to win
  4. All business is about playing games
  5. It is better to play inner games than outer games (1 mark)

(b) Extension Question

i) There are 2 things that are important in coaching which are:

1)  ____________________ and  ii) _________________________

2) In a few sentences, please say why these are important aspects of coaching?

ii) These are important aspects of coaching because

iii) These are also important aspects of coaching because (2 marks)

(Total 3 marks)

 Q4.         

(a) Total Reward is:

  1. Extrinsic and Intrinsic
  2. Base Pay
  3. Contingent Pay
  4. Benefits
  5. All of the above (1 mark)

(b) Extension Question: Choosing any of the above, state what the reward is together with a further fact about it

i) The reward is ____________________________________

ii) A further fact about this type of reward is (2 marks)

(Total 3 marks)

Q5.         

(a) Thijssen, et al. (2008) mentioned three factors that inspired studies in employability which one of these is one of those factors?

  1. Need for flexibility in changing labour market
  2. Need for more foreign workers
  3. Lack of Skillsets among graduates
  4. The nature of market is changing
  5. All of the above (1 mark) 

(b) Extension Question:

Name two other factors mentioned by Thijssen, et al. (2008) that inspired studies in employability:

i) One other factor mentioned by Thijssen et al. is:

ii) Another factor mentioned by Thijssen et al. is: (2 marks)

 (Total 3 marks)

 Q6.         

(a) McGregor (1960) devised a theory of managerial perception of staff and named it:

  1. Theory A and B
  2. Theory P and Q
  3. Theory A to Z
  4. Theory X and Y
  5. Theory HRM (1 mark)

(b) Extension Question : State what the beliefs of X and Y Managers are

i) X managers believe that

ii) Y managers believe that (2 marks)

(Total 3 marks)

Q7.         

(a) According to Li and Heath’s (2020) data which group is the most vulnerable to unemployment above all?

  1. Young people
  2. Middle aged 
  3. Mature
  4. All Ethnic Minorites
  5. 55 and above (1 mark)

(b) Extension Question: According to Li and Heath (2020) a large proportion of men between 16 and 21 from all ethnic groups are unemployed, but is there any difference between ethnic groups? Answer giving two facts

i) Fact 1

ii) Fact 2  (2 marks)

(Total 3 marks)

Q8.         

(a) OCB stands for

  1. Organizational Corporate Behaviour
  2. Organized Citizenship Behaviour
  3. Organising Citizens in Behaviour
  4. Organizational Citizenship Behaviour
  5. Organized Corporate Behaviour (1 mark) 

(b) Extension Question: Outline a positive and negative aspect of OCB

i) A positive aspect of OCB is

ii) A negative aspect of OCB is (2 marks) (Total 3 marks) 

Q9.         

(a) Dave Ulrich (1997;2005) defined roles of the HR Business Partner

Identify which of these does not fit with Ulrich’s list:

  1. Strategic Partner
  2. Functional Expert
  3. Coach
  4. Human Capital Developer
  5. Change Agent (1 mark)

(b) Extension Q: Looking at the list above, outline what two of these roles might entail

i) The ___________________role involves

ii) The _____________________role involves (2 marks) (Total 3 marks)

Q10.      

(a) Which of these is not one of the 9 protected characteristics according to the Employee Rights Regulation: Equality Act (2010)?

  1. Age
  2. Disability
  3. Gender Reassignment
  4. Pregnancy and Maternity
  5. Culture (1 mark)

(b) Extension Question: The 2010 Equality Act also introduced Social Inclusion

State what Social Inclusion means and how an organisation could fulfil their commitment to it.

i) Social Inclusion is:

ii) What helps an organisation fulfil its commitment to Social Inclusion is: (2 marks) (Total 3 marks)

[END OF SECTION A]

[SECTION B: ESSAY QUESTIONS BEGINS ON THE NEXT PAGE]

Section B:  EXAM QUESTIONS: 35 marks & 850 words per Question

Your task is to address TWO of the four questions below

All answers should include relevant models taught on the module.

You are also expected to reference academic journal research and cite business examples to support points made, using an essay format.

Q11. Performance Management                                 

A new HR Director of a popular grocery chain would like to use the Balanced Scorecard (BSC) for all levels of staff (Kaplan & Norton 1994; Quesado et al., 2018).             By analysing the four levels  of the BSC offer other models for shop floor staff, managers and directors, suggesting the advantage that they would have over the BSC. (35 marks: 850 words)                      

Q12.     Reward  & Retention                                            

Susanna Gallani (2017) stated that rewards do not influence staff behaviours, peer influence does. Using the models of reward from the module examine how you would develop an engaging reward plan for two different levels of staff, using Gallani as your counterargument. You might want to choose from unskilled, graduate trainee, specialist or Director. (35 marks: 850 words)

Q13.     Coaching and Leadership                                  

Critically examine how leaders can use coaching models to facilitate employee engagement giving examples of specific models of coaching and leadership from the module to support your points. (35 marks: 850 words)

Q14. Application of GHRM for Sustainability           

Make the case for introducing Green HRM to a new start-up organisation to create a sustainable offer for the organization, justifying your approach. Link your answer to at least two models taught on the module. You may underpin your answer with reference to recent research. (35 marks: 850 words) 

[END OF ONLINE TIMED ASSESSMENT]


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