Appraise the theories, concepts and principles of practice from the area of Operations Management and their application to the service and manufacturing industries

Module code and title:

BM563 Operations and Service Management

Module leader:

Assignment No. and type:

CW1: Written Assignment

Assessment weighting:

100%

Submission time and date:

Target feedback time and date:

3 weeks after submission deadline

Assignment task

The scenario is that you have been instructed by your Operations Manager to produce a report recommending improvements to an operations practice in the organisation.

This assignment has been designed to provide you with an opportunity to demonstrate your achievement of the following module learning outcomes:

1

Appraise the theories, concepts and principles of practice from the area of Operations Management and their application to the service and manufacturing industries

2

Evaluate the application of alternative Operations Management Techniques – Capacity, Quality and Supply Chain Management

3

Evaluate the potential use of technology for supply chain management

4

Apply a range of Operations techniques to the management of a business

5

Evaluate how supporting functions interact with operations and aid their success

Task requirements: BM563 Operations and Service Management

Select an organisation and apply all four of the questions below.

Ensure work is supported with evidence from research (academic theory and company research) A brief introduction and conclusion is also required which is included in the word count.

Word count is 2,500 (+/- 10%)

1. Identify one operation management practice within a chosen organisation
2. Critically analyse how this operation management practice impacts the organisation in regards to efficiency
3. Evaluate how technology could be embedded in this process or evaluate how this has already been achieved
4. What supporting functions are linked to this operation management practice and evaluate how can they assist with ensuring organisational success?

Referencing and research requirements: BM563 Operations and Service Management

Please reference your work according to the Harvard Referencing style as defined in Cite Them Right Appraise the theories, concepts and principles of practice from the area of Operations Management and their application to the service and manufacturing industries Online (http://www.citethemrightonline.com). This information is also available in book form: Pears, R. and Shields, G. (2016) Cite them right: the essential reference guide. 10^th edn. Basingstoke: Palgrave Macmillan. Copies are available via the University library. Appraise the theories, concepts and principles of practice from the area of Operations Management and their application to the service and manufacturing industries

How your work will be assessed

Your work will be assessed on the extent to which it demonstrates your achievement of the stated learning outcomes for this assignment (see above) and against other key criteria, as defined in the University’s institutional grading descriptors. This assignment will be marked according to the grading descriptors for Level 5. BM563 Operations and Service Management. Appraise the theories, concepts and principles of practice from the area of Operations Management and their application to the service and manufacturing industries

Submission details

• This assignment should be submitted electronically. Please use the relevant Turnitin submission point in the Submit your work area in your VLE module shell.
• Please ensure that your work has been saved in an appropriate file format. Turnitin will only accept the following file types: Microsoft Word and PDF. Your file must also contain at least 20 words of text, consist of fewer than 400 pages and be less than 20MB in size. BM563 Operations and Service Management

• You can submit your work as many times as you like before the submission date. If you do submit your work more than once, your earlier submission will be replaced by the most recent version.
• Once you have submitted your work, you will receive a digital receipt as proof of submission, which will be sent to your forwarded e-mail address (provided you have set this up). Please keep this receipt for future reference, along with the original electronic copy of your assignment. Appraise the theories, concepts and principles of practice from the area of Operations Management and their application to the service and manufacturing industries