LO1 Understand the role of communication in effective Health and Social care practice.

Level 3        ASSIGNMENT BRIEF                                                                                                                                                                                                                             

Centre Name

UK Professional Development Academy

Qualification

Qualifi – Level 3 Diploma in Health and Social Care

Unit number and title

H/615/3824 – Communication for Health and Social Care

Learner Name

Submission Date

Word Count

3000 words

Required Formatting

Use Calibri (Body) Font Style, Size 11 for Text, Size 13 (Bold) for Headings, 12 (Bold) for Subheadings. 

Plagiarised Content Information

Focus on creating authentic work that reflects your own understanding and research.

AI Content Information 

Must be entirely self-written, with no AI-generated content used.

In-text citation requirement

Must incorporate in-text citations with each criterion and incorporate references to those citations in the bibliography section.

Assignment Grading Information

Submit assignment by the due date set by tutors. Early submissions will be graded within seven to ten working days after the due date.

Assignment title

Communication for Health and Social Care

Assessment requirements:

To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the standards specified by all assessment criteria.

You will be directly assessed by a qualified assessor if nesseary.

Unit Aim

Learners will also become familiar with the different methods of oral and written communication used, be that in handing over information to colleagues face to face, or by telephone and the benefits and potential weaknesses of each. They will also learn how to produce and present orally via a presentation, this skill is very useful within the Health and Social Care sector. Finally, learners will look at the range of IT innovations within the Health and Social care sector by which service user information can be communicated within the team and to external partners in care.

Learning Outcomes

On completion of this assignment learners should:

LO1 Understand the role of communication in effective Health and Social care practice.

LO2 Be able to communicate information in a variety of formats.

LO3 Understand the importance of ICT in communication in Health and Social care.

Please refer to the last pages of this document for detailed guidance to meet the requirements of the assignment.

Helping Notes are present in the Assignment worksheet that will aid you with your assignment. Moreover, you can summon tutor support.  

Introduction:

(Provide Brief introduction of the assignment)

Task 1: 

1.1 Describe the methods used to communicate in Health and Social care.

1.2 Assess the strengths and weaknesses of both formal and informal communication methods.

1.3 Explain the principles of effective communication.

1.4 Explain potential barriers and how they can be overcome.

Task 2: 

2.1 Discuss the different methods of oral and written communication found commonly in Health and Social care.

2.2 Produce an oral presentation and deliver to an audience at appropriate level.

(For this criteria produce an oral presentation by considering the topics given below and structure your presentation in a well-organised manner. 

• Emotional Health and its importance
• Obesity and Diabetes – interrelationship)

2.3 Produce a written communication that is appropriate for your organisational role.

Task 3: 

3.1 Assess the benefits and potential hazards of using ICT to communicate information in health and social care practice for organisations.

3.2 Discuss the benefits and potential hazards of using ICT to communicate information for service users.

3.3 Explain the issues around Data protection and how it is implemented in Health and Social care.

Conclusion:

(Provide brief conclusion of the assignment)

Suggested resources:

• McCorry, L.K and Mason, J. (2011) Communication skills for Healthcare Professionals  • Moss, B. (2015) Communication Skills for Health and Social Care. Sage Publications  
• Taylor, J. (2003) Study Skills in Healthcare. Nelson Thornes.

Guidelines for completion and Submission

Plagiarism and Collusion

In submitting the assignment Learner’s must complete a statement of authenticity confirming that the work submitted for all tasks is their own. The statement should also include the word count. UKPDA recommends the following to check plagiarism/similarity. https://www.grammarly.com/plagiarism-checker

https://www.scanmyessay.com

Learners are required to attach the similarity report in submission slot or email to tutor.

Plagiarism and collusion are treated very seriously. Plagiarism involves presenting work, excerpts, ideas or passages of another author without appropriate referencing and attribution.

Collusion occurs when two or more learners submit work which is so alike in ideas, content, wording and/or structure that the similarity goes beyond what might have been mere coincidence

Referencing

A professional approach to work is expected from all learners. Learners must therefore identify and acknowledge ALL sources/methodologies/applications used.

The learner must use Harvard Referencing system to achieve this. Marks are not awarded for the use of English; however, the learner must express ideas clearly and ensure that appropriate terminology is used to convey accuracy in meaning.

Appendices

You may include appendices to support your work, however appendices must only contain additional supporting information, and must be clearly referenced in your assignment.

You may also include tables, graphs, diagrams, Gantt chart and flowcharts that support the main report should be incorporated into the end of the assignment report that is submitted.

Any published secondary information such as annual reports and company literature, should be referenced in the main text of the assignment, in accordance of Harvard Style Referencing, and referenced at the end of the assignment.

Word Count Policy

Learners must comply with the required word count, within a margin of ±10%. These rules exclude the index, headings, tables, images, footnotes, appendices and information contained within references and bibliographies. When an assessment task requires learners to produce presentation slides with supporting notes, the word count applies to the supporting notes only.

Submission of Assignments

All work to be submitted on the due date. All work must be submitted in a single electronic document (.docx file).

Key Terminologies

Describe

To describe means to create a picture with words but not simply writing a list of bullet points.

Explain

To explain something, you will need to provide a clear account of your understanding, including details like why and how.

Analyse

To analyse something, you consider it carefully and in detail in order to understand or explain it. 

To analyse, identify the main parts or ideas of a subject and examine or interpret the connections between them.

Evaluate

To evaluate, decide on your subject’s significance, value, or quality after carefully studying its good and bad features. 

Use authoritative (eg, from established authors or theorists in the field) and, to some extent, personal appraisal of both contributions and limitations of the subject. Similar to assess.

Discuss

To discuss in an essay, consider your subject from different points of view. Examine, analyse and present considerations for and against the problem or statement.

Critically

Often used in conjunction with other directive words, such as critically discuss, critically examine or critically analyse. It does not mean criticise. It is asking you to give a balanced answer that points out mistakes or weaknesses and any favourable aspects of the subject of the question. The decision or overall judgment you make must be supported with evidence from reliable sources.

Guidelines to Meet the Requirements of the Assignment

  Points to consider 

Explanation

   1. In-text Citations and References

In-text citations and references are the fundamental requirements of the assignment. Must incorporate in-text citations with each criterion and incorporate references to those citations in the bibliography section. Make sure that all in-text citations and references are in the proper Harvard style. This includes correct formatting, author names, publication dates, and page numbers. Accurate citations reflect academic integrity and adherence to scholarly standards. Additionally, avoid utilising blogs or websites like Wikipedia, indeed, etc. for the content. Utilise peer- reviewed articles, journals and books to enhance the effectiveness of your content. 

2. Relevancy of Content

Align the content with each assignment criterion. Focus on the action verbs (e.g., assess, evaluate, identify, describe, demonstrate, explain) mentioned in the criteria and modify your responses accordingly.

Irrelevant content will lead to a loss of marks and possible failure.

   3. Paragraph Form and Suitable Headings

Avoid using unnecessary bullet points and short sentences. Instead, address each criterion in a well-structured paragraph with appropriate headings. This ensures clarity and coherence in your writing, making it easier for evaluators to follow your argument. Make sure that each criterion is clearly presented with proper formatting, including headings, paragraphs, and consistent style throughout.

4. Comprehensive Coverage of Criteria according to Assignment brief

Address all the criteria listed in the assignment brief. Missing any criterion could result in not achieving a passing grade. Make sure your response fully addresses and gives appropriate consideration to each criterion. Additionally, follow the additional guidelines or scenarios (if given) in the brief to stay relevant to the demand of the criteria. 

   5. Word    Count Adherence

Strictly follow the word count policy mentioned in the assignment brief. Falling short of the required word count can lead to failure. Plan your response to meet the word count while maintaining quality.

6. Avoid Using AIGenerated Content

Refrain from relying on AI-generated content for your assignments. Such content lacks depth, originality, and relevance, and could lead to academic integrity issues. Focus on creating authentic work that reflects your own understanding and research.

7. Authentic Work Submission

Ensure that any work submitted for assessment is genuinely your own. Submitting jointly written work as your own is considered academic misconduct, which can lead to penalties.

8. Avoid using someone else work 

Using someone else`s work whether copied word-for-word or slightly rephrased without giving proper credit is plagiarism.

9.Duplication/selfplagiarism 

Submitting work that largely repeats material previously graded for the same or another course, here or elsewhere, counts as self-plagiarism, unless it’s an improved version approved for reassessment. This is considered academic misconduct.

10. Material proofreading

Use Microsoft Word`s grammar and spell check, the use of Grammarly is strictly prohibited due to its AI text-generation capabilities

Suggested Guidelines for Improved Assignment Content

Points to consider 

Explanation

Case Studies and Visual Aids

Incorporate relevant case studies, smart art, and figures to enhance the effectiveness of your content. This incorporation can make complex information more engaging, potentially earning you extra marks.

Updated and Peer-Reviewed Sources 

Refer to updated (2018 and onwards) peer-reviewed articles, journals, and books. Using recent and credible sources strengthens your arguments and demonstrates your awareness of current developments in your field.

Assignment Formatting

Follow the assignment formatting guidelines as mentioned in the assignment brief. Proper formatting is important for a professional presentation and can impact the overall grade. Must include the assessment criteria statement before starting the response to that criterion for better clarity.