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LO1: Have an understanding of the historical and theoretical development of counselling and therapeutic skills for practice.


There is a different assignment for students who are requiring reassessment. The re-assessment work is a theory assignment with the following question:

“How important is empathy in helping relationships?”

Re-assessment Method:

Essay 100%



2000 Words


Assessment Date

7th July 2022


Learning Outcomes Assessed:

LO1: Have an understanding of the historical and theoretical development of counselling and therapeutic skills for practice.

LO2: Use models of communication to explore a service user’s life situation using effective listening skills; supported by the application of active listening and empathy.

LO3: Establish a direct relationship with service users and be able to use communication skills to assist service users to establish life aims and goals within a practice context.

LO4: Develop supportive communication skills to help the service user develop strategies for change and integrate effective evaluation of communication skills intervention.


1.1       Assessment Details

Reflective writing and academic skills are covered in the Professional and Academic Skills module. Please make use of previous assignment feedback, the assessment briefing sessions in the lecture series, the seminars, the Skills for Learning website resources as well as reading extensively.

You can write the assessment mainly in the first person using ‘I’, but you may find you move to the third person again when discussing what you are learning about theory. Editing your assignment thoroughly will enhance the readability of your work.

The assessment is a 2000-word essay, and you can attach appendices such as reflective tasks from seminars, learning and reflective logs or diaries to demonstrate your reflection and engagement. The appendices are not a requirement and are not included in the word count. Where they are included, they should be presented as appendix 1, 2 3, etc. The reference list is not included in the word count. Note that the re-assessment task is different.


Reading list

The skilled communicator in social work: the art and science of communication in practice

  • Book 
  • by Karen Healy
  • 2018 
  • Essential

Developing your communication skills in social work

  • Book 
  • by Paula Beesley; Melanie Watts; Mary Harrison
  • 2018 
  • Essential

The skilled helper: a client-centred approach

  • Book 
  • by Gerard Egan
  • 2014 
  • Essential

Practical counselling skills: an integrative approach

  • Book 
  • by Kathryn Geldard; David Geldard
  • 2005 
  • Recommended

Doing better: improving clinical skills and professional competence

  • Book 
  • by Jeffrey A. Kottler; W. Paul Jones
  • 2003 
  • Recommended


Reading intention: Undecided

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Note for studentsPlease read Chapter 3: Critical Self-Monitoring


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