Human capital: the knowledge, skills, and abilities of an organization’s employees.
Economy and standard of living
Human capital: the knowledge, skills, and abilities of an organization’s employees.
Social capital: the social resources that an individual obtains from participation in a social structure.
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Training and Development (T&D)
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Benefits of T&D
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Organizations
Strategy: achieve organizational goals
Employees
Intrinsic (internal): knowledge and skills, confidence or self-efficacy, and positive attitudes, etc.
Extrinsic (external): earnings, job security, advancement, etc.
Society
Educated and employed population
Effectiveness: increase competitive advantage
Employee recruitment, engagement, and retention: attract and retain top talent
Health and safety
Economy and standard of living
Training and Development (T&D)
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T&D in Canada
56% of the workers have access to employer-sponsored training
Canadian organizations under-invest in T&D: $889 per employee in 2017 vs. $1075 in the USA
Average number of hours of training is below competitors: 32 hours per employee vs. 47.6 hours in the USA
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The Context of T&D
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The Context of T&D
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Environmental context
Global competition: training in new skills, cross-cultural training
Technology: training to exploit the new technology
Labour market: education and training to address skills shortage and skills mismatch
Environmental change: T&D management
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The Context of T&D
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Organizational context
Strategy: aligning T&D with organizational strategy and objectives
Structure: organizations are becoming flatter, and employees are empowered.
Culture: a learning organization
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The Context of T&D
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Human resources management systems
HR planning
Job analysis
Compensation
Recruitment
Selection
Performance appraisal
Health and safety
Labour relations
Horizontal Fit
Vertical Fit
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Organizational Strategies
HR Strategies
HR Strategies
The Context of T&D
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The Instructional Systems Design Model of T&D
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For Next Class
Agenda
Workplace Learning
Learning Outcomes
Learning Concepts and Theories
Training Motivation
A Model of Training Effectiveness
Reading: Chapter 2
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