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Human capital: the knowledge, skills, and abilities of an organization’s employees.

Economy and standard of living

Human capital: the knowledge, skills, and abilities of an organization’s employees.

Social capital: the social resources that an individual obtains from participation in a social structure.

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Training and Development (T&D)

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Benefits of T&D

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Organizations

Strategy: achieve organizational goals

Employees

Intrinsic (internal): knowledge and skills, confidence or self-efficacy, and positive attitudes, etc.

Extrinsic (external): earnings, job security, advancement, etc.

Society

Educated and employed population

Effectiveness: increase competitive advantage

Employee recruitment, engagement, and retention: attract and retain top talent

Health and safety

Economy and standard of living

Training and Development (T&D)

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T&D in Canada

56% of the workers have access to employer-sponsored training

Canadian organizations under-invest in T&D: $889 per employee in 2017 vs. $1075 in the USA

Average number of hours of training is below competitors: 32 hours per employee vs. 47.6 hours in the USA

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The Context of T&D

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The Context of T&D

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Environmental context

Global competition: training in new skills, cross-cultural training

Technology: training to exploit the new technology

Labour market: education and training to address skills shortage and skills mismatch

Environmental change: T&D management

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The Context of T&D

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Organizational context

Strategy: aligning T&D with organizational strategy and objectives

Structure: organizations are becoming flatter, and employees are empowered.

Culture: a learning organization

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The Context of T&D

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Human resources management systems

HR planning

Job analysis

Compensation

Recruitment

Selection

Performance appraisal

Health and safety

Labour relations

Horizontal Fit

Vertical Fit

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Organizational Strategies

HR Strategies

HR Strategies

The Context of T&D

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The Instructional Systems Design Model of T&D

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For Next Class

Agenda

Workplace Learning

Learning Outcomes

Learning Concepts and Theories

Training Motivation

A Model of Training Effectiveness

Reading: Chapter 2


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