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You have been employed as a Marketing Consultant by Chick-fil-A, which is looking to bring this franchise into the UK as part of its market expansion.

Assignment Brief

Course/Programme:

BA Business

Level:

4

Module Title:

Marketing Management

Assignment titles:

Creation of a Marketing Plan

Assignment number:

2019 Cohort

Employability skills assessed:

C1:         Reading, selecting, analysing and synthesising information from a range of sources

C2:         Producing different types of document

C3:         Participating in discussions

C4:         Making presentations

LP1:       Develop a strategy for using a range of skills to improve own learning and performance

IT1:        Preparing information

IT2:        Processing and presenting information

S1:         Plan personal work schedules

WWO1:  Planning activities with others

WWO2:  Working towards identified targets

Task

Learning Outcomes

An audit of the marketing environment;

Macro/micro analysis

LO1: Develop knowledge and understanding of key theories, concepts and models in marketing to guide the development and execution of marketing strategies.

A competitor analysis

To highlight how the organisation will stand out from the competition.

LO2: Understand the complexity of competitive environment and discuss is impact on developing effective marketing decisions and marketing strategies in organizations

A clear segmentation, targeting and positioning (STP) strategy and perceptual map.

To illustrate your potential market position

LO3: Develop the skills to critically analyse marketing situations and problems facing organisations and assess its capacity to adapt to a dynamic and uncertain future.

 

Marketing strategy using the 7P’s

Your report will briefly explain how you will use or adapt the tools of the marketing mix to gain an entry into the UK market

LO4: Develop, recommend and justify, appropriate and actionable marketing strategies and tactics to an organisational scenario.

     

TASK DESCRIPTION – ASSIGNMENT  (Individual Marketing Plan 100%)

TASK 

Individual Marketing Report (100%)

Chick-fil-a is one of America’s private fast food chains, which was founded in 1967 by  S.Truett Cathy in Atlanta.  The revenue generated by the outlet is more than any other fast food chain in the US, with average sales per outlet being approximately $4m in 2017. In contrast, McDonald’s – one of their main competitors – had an average of $2.6m (QSR magazine). Chick-fil-A presently exists in 48 of America’s 50 states and remains a very popular eatery even today. Chick-fil-a in the next two years will probably be the third largest American food chain.

You have been employed as a Marketing Consultant by Chick-fil-A, which is looking to bring this franchise into the UK as part of its market expansion.

You are expected to write a marketing plan in Report format, which must include:

  • An audit of the marketing environment;
    • Macro/micro analysis
  • Statements and justifications of 2/3 SMART Objectives.
  • A clear segmentation, targeting and positioning (STP) strategy and perceptual map.
    • To illustrate your potential market position
  • A competitor analysis
    • To highlight how the organisation will stand out from the competition.
  • Marketing strategy using the 7P’s
    • Your report will briefly explain how you will use or adapt the tools of the marketing mix to gain an entry into the UK market.

Notes

  • You do not need to produce a budget for this plan.
  • This report has to be referenced using the Harvard style (in text referencing as well as a list of references and bibliography must be provided at the end of your work

This task addresses all learning outcomes.

LENGTH REQUIRED


A length of 2000 to 3000 words. 

100% Plagiarism Free & Custom Written,
tailored to your instructions

Sample Answer

Marketing Plan for Chick-fil-A’s Entry into the UK Market

Executive Summary

Chick-fil-A, a leading American fast-food chain specialising in chicken-based products, is exploring expansion into the UK market. With its US outlets outperforming major competitors such as McDonald’s in per-store revenue, Chick-fil-A possesses strong brand equity and operational experience. This marketing plan evaluates the UK market environment, analyses competitors, identifies target segments, and proposes strategic recommendations using the 7P marketing mix to ensure a successful launch.

Marketing Environment Audit

Macro Environment (PESTEL Analysis)

Political: The UK has stable political institutions with clear food safety and employment regulations. Brexit has created trade barriers and import tariffs for US businesses, which must be accounted for in supply chain planning (ONS, 2023). Government incentives for job creation and sustainable business practices may support the brand’s expansion.

Economic: The UK economy has seen moderate growth, with high consumer spending in urban centres. However, inflation and rising costs of living may affect discretionary spending on fast food (Bank of England, 2023). The premium positioning of Chick-fil-A may appeal to middle- to upper-income consumers willing to pay for quality fast food.

Socio-Cultural: UK consumers are increasingly health-conscious, favouring sustainable and ethically sourced food. Chick-fil-A’s US reputation for fresh ingredients and responsible sourcing aligns with these trends, though adaptation of portion sizes and menu options may be necessary to suit UK taste preferences.

Technological: Mobile ordering, digital delivery platforms, and social media marketing are prevalent in the UK. Chick-fil-A’s US digital ordering system can be adapted for the UK to streamline operations and enhance customer convenience (Euromonitor, 2022).

Environmental: Consumers are sensitive to packaging, carbon footprint, and waste management. UK regulations encourage environmentally responsible practices, including recyclable packaging and energy-efficient operations.

Legal: Compliance with UK employment law, food safety regulations, and advertising standards is critical. Additionally, differences in labour practices, such as mandatory breaks and minimum wage laws, must be integrated into operations (Food Standards Agency, 2023).

Micro Environment

Suppliers: Chick-fil-A relies on high-quality chicken and ingredients. Sourcing locally in the UK can ensure freshness, reduce tariffs, and enhance sustainability credentials.

Competitors: Established competitors include McDonald’s, KFC, Nando’s, and independent chicken outlets. Competitor strengths include price competitiveness, brand awareness, and delivery network reach.

Customers: UK consumers are price-sensitive but also value convenience, taste, and ethical sourcing. Urban professionals, families, and students represent key target segments.

Intermediaries: Digital delivery platforms like Uber Eats, Just Eat, and Deliveroo will play a critical role in reaching urban consumers, especially during the early phase of market entry.

Publics: Media, online reviews, and social media influence brand perception. Managing customer feedback and promoting ethical practices is essential.

SMART Objectives

  1. Market Penetration Objective: Achieve 10% market share in the premium fast-food chicken segment in London within 24 months of entry.

  2. Brand Awareness Objective: Establish Chick-fil-A as a recognisable brand with 70% awareness among London-based target consumers within the first year.

  3. Customer Satisfaction Objective: Maintain an average customer satisfaction rating of 4.5/5 across UK outlets within the first two years.

These objectives are specific, measurable, achievable, relevant, and time-bound, providing clear targets for marketing performance and operational effectiveness.

STP ensures the brand targets the most profitable and receptive consumer segments and differentiates effectively from competitors.

It visually shows where the brand stands in relation to competitors regarding price and quality, guiding positioning decisions.

It provides a comprehensive framework to adapt product, pricing, promotion, and operational decisions to the new market.

By adapting menu offerings, focusing on sustainability, and maintaining excellent customer service while leveraging digital ordering.

Alice

The marketing plan was clear, structured, and well-researched. My tutor said it showed professional critical thinking.

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★★★★★
David

Loved how the STP and perceptual map were included. Made the plan very practical and easy to understand.

United Kingdom

★★★★★
Connor

Assignment Experts helped me cover all the marketing mix elements in a realistic way for UK market entry.

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★★★★★
Elliot

Very impressed with the competitor analysis and SMART objectives. Felt like a real consultancy report.

United Kingdom

★★★★★