1. Be able to undertake salon management duties

Learning outcomes

1. Be able to undertake salon management duties

e. Evaluate own communication and management style

f. Describe factors that must be considered when implementing health and safety working practices

g. Explain the role of appraisal and management schemes within the organisation

h. Describe the factors that influence working relationships, including lines of authority, role and responsibilities of employees, objectives associated with working relationships

i. Evaluate the importance of providing clear recommendations for the improvement of workplace practices

j. Describe contractual regulations of employment and how legislation affects employment in the salon

k. Assess factors to be considered when employing subcontractors

2. Be able to plan the management of products and services in the salon

a. Produce a plan with operational objectives for the management of products and services

b. Analyse data for use in management planning

c. Allocate staff to meet operational objectives

d. Devise and implement salon requirements for staff to prepare themselves, the client and work area for service(s)

e. Monitor working practices by reviewing different client consultations, services and client records

f. Evaluate methods of stock control, maintenance and replacement

g. Evaluate stock levels, tools, equipment and facilities with regard to the salon’s clientele

h. Plan methods of maintaining and increasing salon revenue

i. Explain the importance of planning operational objectives to manage products and services