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Unit 4.39 The Internet and E-business

Assignment Brief

Unit 4.39 The Internet and E-business

Level 4      15 Credits

Related Qualification

ATHE Level 4 Diploma in Business and Administrative Management (QCF)

Scenario

Some of your friends have developed a small business producing customised wristbands for events and charities.  They are planning to expand the product range and customer base and wish to move into e-business but have little experience in this area. Knowing that your qualification includes a unit on the Internet and E-business and other important information about administration and business management, they have asked for your assistance. You have been asked to produce an easy to use reference guide with a glossary, which has the following sections;

  • The scope of e-business

  • Internet technologies

  • E-business models

  • Website design

Task 1 - Unit 4.39 The Internet and E-business

Section 1 The Scope of E-business

In the first section of your report, using examples you should:

  • describe the e-business environment and types of e-business transactions

  • explain the benefits and barriers to businesses of having an online presence

  • assess the security and legal issues for a business operating online

  • explain e-communication capabilities available and how they can be used.

(AC 1.1, 1.2, 1.3, 1.4)

Section 2 Internet Technologies

In the second section of the reference guide you need to:

  • explain the internet technologies and their importance in the success of e-business

  • explain the main features of HTML

  • analyse the functions of client servers and browsers and the role of search engines

  • evaluate the use of intranets and extranets in communication.

(AC 2.1, 2.2, 2.3, 2.4)

Section 3 E-business models

In the final section of the guide using examples of existing e-businesses you must:

  • illustrate and describe the different e-business models that could be used to generate revenue for a business

  • evaluate each model’s capacity for revenue generation

  • conclude this section with an assessment of the potential impact of e-commerce on organisations in future

(AC 3.1, 3.2, 3.3)

Task 2

Your friends have found the reference guide very helpful.  A business development day is now planned to finalise decisions on business plans. You have been asked to provide a presentation, accompanied by a hand-out and using examples which:

  • explain the key features of good website design

  • evaluate the impact of a well-designed website to an e-business

(AC 4.1, 4.2)

Guidelines for assessors

The assignments submitted by learners must achieve the learning outcomes and meet the standards specified by the assessment criteria for the unit.  The suggested evidence listed below is how learners can demonstrate that they have met the required standard. Describe the e-business environment and types of e-business transactions

Task

ACs

Suggested evidence

Task 1

Section 1

1.1, 1.2, 1.3, 1.4

The reference guide should be produced in a suitable format, be illustrated with examples of e-business throughout and contain a glossary. In section one learners must demonstrate an understanding of the scope of e-business. They should give a clear overview of the environment in which e-business operates. Learners will need to clearly describe the types of transactions that take place in e-business and explain a range of benefits and barriers to businesses working on line, including financial, market share and brand recognition related benefits.  The assessment of security and legislative issues needs to be comprehensive, balanced and lead to judgements.  Learners must clearly explain communication and internet technologies that are used in e-business and how they work.

Section 2

2.1, 2.2, 2.3, 2.4

In this section, learners should show that they understand how the internet works. It is important that the technologies described and explained are specifically linked to e-business and how they work and are important in making an e-business venture successful. It is not enough for learners to simply describe the different technologies. The section should specifically cover communication technologies, internet technologies, HTML, client servers, browsers, search engines, intranets and extranets along with their role and applications for e-business. The learner will need to ensure that all terms are defined in the glossary

Section 3

 

 

 

 

3.1, 3.2, 3.3,

 

 

In the final section learners must show an understanding of different e-business models.  Learners should provide a practical look at the different models that could be used by an organisation to generate business. The evaluation needs to consider the similarities and differences and should lead to some conclusions. Learners need to make a reasoned assessment of the future implications of e-commerce and its impact on organisations. Learners should use specific examples of existing e-businesses to illustrate their work.

Task 2

 

4.1, 4.2

 

The presentation and the hand-out will enable learners to present information in pictorial, illustrative format accompanied by a clear and full explanation of the key features of good website design.  In the evaluation learners should use examples to illustrate their work.  They must consider the strengths and weaknesses of websites and the impact they have on an e-business.

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Sample Answer

Unit 4.39 The Internet and E-business

Introduction

This guide is designed to support a small customised wristband business as it expands into e-business. It explains key concepts in a simple and practical way, covering the scope of e-business, essential internet technologies, and suitable business models. The aim is to provide clear, usable knowledge that can help the business grow online successfully.

Section 1: The Scope of E-business

The E-business Environment and Types of Transactions

E-business refers to the use of the internet to conduct business activities, including buying, selling, marketing, and customer communication. It operates in a global digital environment where businesses can reach customers beyond physical locations.

There are several types of e-business transactions. Business-to-consumer (B2C) involves selling directly to customers, such as a wristband company selling through an online store. Business-to-business (B2B) involves selling to other organisations, for example supplying wristbands in bulk to event organisers. Consumer-to-consumer (C2C) includes platforms where individuals sell to each other, such as online marketplaces.

Benefits and Barriers of an Online Presence

Having an online presence offers several advantages. It allows the business to reach a wider audience, operate 24/7, and reduce costs compared to physical stores. It also improves brand visibility and allows direct engagement with customers.

However, there are also barriers. Initial setup costs, lack of technical knowledge, and strong online competition can create challenges. Trust is another issue, as customers may hesitate to buy from new or unknown websites.

Security and Legal Issues

Operating online involves important security risks. These include data breaches, fraud, and cyber-attacks. Businesses must protect customer data using secure payment systems and encryption.

Legal issues include compliance with data protection laws, such as handling customer information responsibly, and following consumer protection regulations. Failure to meet these requirements can lead to fines and loss of reputation.

E-communication Capabilities

E-business relies heavily on digital communication. Tools such as email, live chat, and social media platforms like Instagram and WhatsApp allow businesses to communicate directly with customers.

These tools can be used for marketing, customer support, and feedback collection. For example, the wristband business can use Instagram to showcase designs and WhatsApp to handle customer enquiries quickly.

Section 2: Internet Technologies

Importance of Internet Technologies in E-business

Internet technologies are the foundation of e-business. They enable websites, online payments, communication, and data storage. Without these technologies, online business operations would not be possible.

Reliable internet infrastructure ensures fast loading websites, secure transactions, and smooth customer experiences.

Main Features of HTML

HTML (HyperText Markup Language) is the basic language used to create web pages. It structures content using elements such as headings, paragraphs, and images.

For example, HTML allows the wristband business to display product images, descriptions, and pricing clearly on its website. While modern websites often use additional technologies, HTML remains essential.

Client Servers, Browsers, and Search Engines

Client-server systems form the basis of the internet. The server stores website data, while the client, usually a user’s device, requests and displays it.

Browsers such as Google Chrome allow users to access websites. Search engines like Google Search help users find websites by entering keywords.

For the wristband business, search engines are critical for visibility. Using search engine optimisation helps the website appear higher in search results.

Intranets and Extranets

An intranet is an internal network used within an organisation to share information among employees. An extranet allows limited access to external users, such as suppliers or partners.

For example, the business could use an intranet to manage orders and communication between team members, while an extranet could allow suppliers to track inventory or orders.

E-commerce focuses on buying and selling online, while e-business includes all online business activities.

Yes, it helps reach more customers and builds credibility.

Ease of use and clear navigation.

No, social media supports marketing but a website gives full control over sales and branding.

William

This was exactly what my assignment needed. Clear and easy to follow.

United Kingdom

★★★★★
Edward

Loved how practical it was. Didn’t feel like theory overload.

United Kingdom

★★★★★
Arthur

Helped me understand e-business properly. Got a really good grade.

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★★★★★
Thomas

Super straightforward and actually useful. Felt like something I could apply in real life.

United Kingdom

★★★★★