Understand the features of effective team performance within a health and social care or children and young people’s setting

Unit 147 Lead and manage a team within a health and social care or children and young people’s setting

Level: 6

Credit value: 7

UAN: H/602/3171

Unit aim

The purpose of this unit is to assess the learner’s knowledge, understanding and skills required to lead and manage a team in a health and social care or children and young people’s setting.

Learning outcomes: Unit 147 Lead and manage a team within a health and social care or children and young people’s setting

There are six learning outcomes to this unit. The learner will:

1. Understand the features of effective team performance within a health and social care or children and young people’s setting
2. Be able to support a positive culture within the team for a health and social care or children and young people’s setting
3. Be able to support a shared vision within the team for a health and social care or children and young people’s setting
4. Be able to develop a plan with team members to meet agreed objectives for a health and social care or children and young people’s setting
5. Be able to support individual team members to work towards agreed objectives in a health and social care or children and young people’s setting
6. Be able to manage team performance in a health and social care or children and young people’s setting

Guided learning hours

It is recommended that 46 hours should be allocated for this unit, although patterns of delivery are likely to vary.

Details of the relationship between the unit and relevant national standards

This unit is linked to LMCS A1, B1, CCLD 413, 425.

Support of the unit by a sector or other appropriate body

This unit is endorsed by Skills for Care and Development.

Assessment: Unit 147 Lead and manage a team within a health and social care or children and young people’s setting

This unit will be assessed by:

• candidate portfolio of evidence.

Learning Outcomes 2, 3, 4, 5 and 6 must be assessed in a real work environment. Simulation is not allowed.

The unit must be assessed in accordance with Skills for Care and Development`s Assessment Principles. These have been included within the Centre requirements section of this handbook.

Outcome 1 Understand the features of effective team performance within a health and social care or children and young people’s setting

Assessment Criteria

The learner can:

1.1 Explain the features of effective team performance

1.2 Identify the challenges experienced by developing teams

1.3  Identify the challenges experienced by established teams

1.4 Explain how challenges to effective team performance can be overcome

1.5 Analyse how different management styles may influence outcomes of team performance

1.6 Analyse methods of developing and maintaining:

• trust
• accountability

1.7 Compare methods of addressing conflict within a team.

Outcome 2 Be able to support a positive culture within the team for a health and social care or children and young people’s setting

Assessment Criteria: Unit 147 Lead and manage a team within a health and social care or children and young people’s setting

The learner can:

2.1 Identify the components of a positive culture within own team

2.2 Demonstrate how own practice supports a positive culture in the team

2.3 Use systems and processes to support a positive culture in the team

2.4 Encourage creative and innovative ways of working within the team.

Outcome 3 Be able to support a shared vision within the team for a health and social care or children and young people’s setting

Assessment Criteria

The learner can:

3.1 Identify the factors that influence the vision and strategic direction of the team

3.2 Communicate the vision and strategic direction to team members

3.3 Work with others to promote a shared vision within the team

3.4 Evaluate how the vision and strategic direction of the team influences team practice.

Additional Guidance Others may include:

• Workers/Practitioners
• Carers
• Significant others
• Other professionals
• People who use services

Outcome 4 Be able to develop a plan with team members to meet agreed objectives for a health and social care or children and young people’s setting

Assessment Criteria: Unit 147 Lead and manage a team within a health and social care or children and young people’s setting

The learner can:

4.1 Identify team objectives

4.2 Analyse how the skills, interests, knowledge and expertise within the team can meet agreed objectives

4.3 Facilitate team members to actively participate in the planning process

4.4 Encourage sharing of skills and knowledge between team members

4.5 Agree roles and responsibilities with team members.

Outcome 5 Be able to support individual team members to work towards agreed objectives in a health and social care or children and young people’s setting

Assessment Criteria

The learner can:

5.1 Set personal work objectives with team members based on agreed objectives

5.2 Work with team members to identify opportunities for development and growth

5.3 Provide advice and support to team members to make the most of identified development opportunities

5.4 Use a solution-focused approach to support team members to address identified challenges