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Demonstrate the one-to-one working skills of effective communication (active listening, feedback and empathy, good techniques of questioning, etc.) required to work with individual clients.

Demonstrate the one-to-one working skills of effective communication (active listening, feedback and empathy, good techniques of questioning, etc.) required to work with individual clients.

Identify the values, skills and ethics underpinning work with vulnerable groups and the importance of boundaries within practice and conflict that can arise between personal values and professional ethics.

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