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Evaluate the impact of national and local strategies and priorities on resource planning and management in relation to: • financial resources • physical resources • human resources

Level 5 in Leadership and Management in Adult Care

Unit 4: Business and Resource Management

Unit 12: Leading the Vision in Adult Care

Learning Resources

Website and resource

Recruitment law guidance

https://www.cipd.co.uk/knowledge/fundamentals/emp-law/recruitment

What should the vision be for Adult Social Care

https://www.scie.org.uk/news/opinions/vision-social-care

Adult Social Care reform white paper

https://www.gov.uk/government/publications/people-at-the-heart-of-care-adult-social-care-reform-white-paper

Referencing

The Harvard referencing system offers a standardised method for acknowledging sources and enhancing the credibility of your work. https://www.grammarly.com/blog/harvard-style/

When you are citing information, you need to do the following:

Book- include the author`s surname and initials, year of publication, title of the book (in italics), edition (if applicable), place of publication, and the name of the publisher.

Journal articles- provide the author`s surname and initials, year of publication, article title (in single quotation marks), journal title (in italics), volume number, and page range.

Online source- include the web address and the date you accessed the information.

In-text citations - should include the author`s surname, publication year, and page number if quoting directly.

Consistency is key, so be diligent in following the Harvard referencing style throughout your academic journey, ensuring that your references are accurate and complete. Remember, proper referencing not only strengthens the validity of your work but also demonstrates academic integrity and respect for the intellectual contributions of others.

Plagiarism and use of Artificial Intelligence (AI)

It is imperative to understand and adhere to the principles of academic integrity, particularly in avoiding plagiarism. Plagiarism involves presenting someone else`s work, ideas, or words as your own without proper acknowledgment.

This also include the use of information generated from Artificial Intelligence, whilst you may use this for further research, you still need to ensure this is cited correctly and that the information provided is accurate and valid.

When you copy and paste content from AI tools, websites, or other sources without proper citation, it`s considered unethical. Therefore, it`s imperative to always cite your sources accurately. When you copy text without comprehending its context, you miss out on the opportunity to gain a deeper understanding of the subject matter.

As you are completing a work based qualification, we strongly recommend that you recognise all opportunities to support your answers with examples of workplace practice.

We will also use tools to check for plagiarism and AI use and your submission will be returned, should this be detected.

Helpful hints and tips

Section 1

National and local strategies and priorities on resource planning and management:

Care Act 2014, Care Quality Commission, Department of Health’s A Vision for Adult Social Care (2010), Individualised care planning, Personal budgets, Integration and Better Care Fund.

Accurate forecasting: Business planning, forecasts indicate increases in: Elderly population, adults with complex learning and physical disabilities who require support, adults unable to fund own care into old age.

Legislation, regulations and guidance: May include, but is not limited to: Equality Act 2010, Working Time Regulations 1998, CQC regulations, Disclosure and Barring Service checks, confirming identity and seeking references.

Managing changing circumstances: Understanding change, change management strategies, strategies for responding to emergencies.

Performance management procedures: The policies and procedures used within the service to plan, monitor, develop and improve employees’ performance.

Drivers: May include but are not limited to national policy or local initiatives and which may impact planned and expected outcomes or activities.

Integrated health and social care system: Better outcomes for people through a seamless experience. Systems work together in a coordinated way. Builds support around the individual.

Local and national initiatives: May include, but are not limited to: Integrated care systems, sustainability and transformation partnerships, primary care networks, Enhanced Health in Care Homes Framework Ageing Well programme.

Section 2

Vision: Plans for the future: short term, long term, nature of vision; types; qualities, e.g. adventurous, broad, different, allowing for imagination and innovation. Ideas; developing strategies, expressing the vision to others; developing statement of purpose, engaging others in the vision and developing clear values-based ideals.

Effect of own role -Leadership style

Democratic

Autocratic

Laissez-Faire

Strategic

Transformational

Transactional

Coach-Style

Bureaucratic

Range of factors: New funding streams, social enterprise activities, changes in staffing and patterns of service delivery, legislation and government policy.

Evidence-based research: Developing action research, based on existing research, allowing for new research opportunities.

Monitoring developments: Checking vision continues to meet needs, being prepared to change/start again, encouraging teams/organisations to take ownership and shape service delivery

KNOWLEDGE TASKS

Please take note of the following command verbs that you will come across in the knowledge activities below and what they mean in terms of the level of detail your answer requires:

Describe – In order to describe something, you must give a detailed account of it. This must be written in full sentences and paragraphs.

Explain: You need to ensure that your answer is clear, revealing relevant facts. This must be written in full sentences and paragraphs.

Identify – Your answer should establish who or what something is. This can be in a list format.

Summarise - Write down briefly the main points or essential features.

Evaluate- You are required to look back on the effectiveness of something. When answering evaluate questions, you need to: make a judgement. Support this judgement with evidence that shows why you said it was effective or ineffective.

Analyse- You are required to break down each topic into fundamental parts and critically examine each, providing in depth discussions.

Section One

  1. Evaluate the impact of national and local strategies and priorities on resource planning and management in relation to: • financial resources • physical resources • human resources
  2. Explain the importance of accurate forecasting for resource requirements
  3. Analyse the value of using assets and resources outside traditional services and in the community
  4. Evaluate the place of technology as a resource in service delivery and service management
  5. Explain the meaning of sustainability in terms of resource management in adult care
  6. Analyse roles, responsibilities and accountabilities for resource management within the organisation
  7. Explain the importance of business continuity planning and the processes available
  8. Explain legislation, policy and practices underpinning safe and fair recruitment
  9. Evaluate approaches known to improve recruitment and retention of adult care staff
  10. Explain recruitment, selection and induction processes in the organisation and own role in them
  11. Explain the importance of ensuring employment practices are free from discrimination and harassment
  12. Explain how to identify the numbers and patterns of staffing required to provide a person-centred outcomes-based service
  13. Analyse factors that could influence staffing requirements and patterns
  14. Explain how to manage staffing patterns and adjust them to meet changing circumstances
  15. Analyse succession and contingency planning in relation to workforce
  16. Analyse the organisation’s performance management procedures, and own role in these
  17. Analyse the organisation’s conduct, discipline and grievance procedures and own role in these
  18. Explain how services are commissioned, procured and funded
  19. Analyse current drivers shaping adult care, funding mechanisms and related services gaps in current market provision
  20. Explain how own service relates to the wider market and needs of the local population now and in the future
  21. Explain how own service will need to evolve to meet demand for social care services now and in the future
  22. Explain what is meant by an integrated health and social care system
  23. Explain the rationale and legislative context for integrated approaches to service provision
  24. Evaluate local and national initiatives to better integrate health and social care systems and services
  25. Analyse the impact of more integrated systems and processes on working practices and relationships

Section Two

  1. Analyse own role in developing a vision for the service
  2. Evaluate how the vision, and future of the service, may be affected by a range of factors
  3. Analyse how to ensure the vision and future direction of the service remains compatible with internal aspirations of the service and the external adult care system
  4. Review and monitor stages of the plan, adapting approaches where needed

Criteria covered

Unit 4

1.1, 1.2, 1.3, 1.4, 1.5, 1.6, 1.7, 2.1, 2.2, 2.3, 2.4, 2.5, 2.6, 2.7, 2.8, 2.9, 2.10, 3.1, 3.2, 3.3, 3.4, 4.1, 4.2, 4.3, 4.4

Unit 12

1.1, 1.2, 1.3, 2.4

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Example Answer of Level 5 in Leadership and Management in Adult Care

Evaluate the impact of national and local strategies and priorities on resource planning and management in relation to: • financial resources • physical resources • human resources

In most sectors, organizations cannot plan or manage their resources independently because national and local strategies dictate which services to deliver and how to use resources. Governments and local authorities set priorities through policies, funding choices, and regulations. These priorities affect how organizations plan their finances, maintain physical assets, and manage their workforce. As a result, resource planning often responds to broader strategic direction rather than just internal decisions.

Financial resources

National strategies heavily impact how financial resources are distributed and controlled. Governments determine overall spending levels and funding arrangements for sectors like health, education, and social care. When a national policy emphasises improving certain services, more funding usually goes to those areas. For instance, if the government focuses on boosting community healthcare or adult social care, organisations in those fields might receive more funding to expand their services.

However, national priorities can also create financial strain. Organisations may need to implement new programs or meet stricter standards without getting enough extra funding. Managers must carefully plan budgets, control costs, and ensure money is spent efficiently.

Local strategies also play an important role in financial planning. Local authorities often allocate funding based on the specific needs of their communities. For example, an area with more older residents may direct more financial resources toward care services and support programs. Organisations must therefore align their financial planning with national policy requirements and local priorities to ensure funding meets community needs.

Physical resources

Physical resources include buildings, equipment, technology, and other facilities needed to provide services. National strategies can influence how these resources are developed and maintained. Governments may introduce policies that require organisations to improve infrastructure, modernise facilities, or adopt new technologies. For example, many national strategies now promote digital transformation, encouraging organisations to invest in online systems and modern communication technologies.

At the local level, priorities often center on improving accessibility and service delivery within the community. Local authorities may identify areas needing new facilities or where existing buildings need improvement. As a result, organizations may need to adjust their physical resources to ensure services are accessible, safe, and suitable for local populations.

Human resources

Human resources are also significantly affected by national and local strategies. National policies can influence workforce planning through regulations, training needs, and professional standards. For example, governments may implement policies aimed at improving workforce skills, increasing staffing levels, or enhancing professional development. These strategies require organisations to invest in staff recruitment, training, and retention.

Local priorities can shape workforce planning as well. If a community has growing demand for specific services, organisations may need to hire more staff or create specialised roles to meet those needs. For instance, areas with higher health or social care demands may need more trained professionals in those fields.

Overall, national and local strategies play a key role in shaping how organisations plan and manage their resources. Financial budgets, physical infrastructure, and workforce planning are influenced by wider policy priorities and community needs. Effective resource management requires organisations to align their internal planning with national goals and local expectations to ensure services remain sustainable and responsive to the populations they serve.

Level 5 in Leadership and Management in Adult Care

Unit 4: Business and Resource Management (Level 5 Adult Care)

Unit 4 is about running an adult care service properly as a business without losing the care standards. In real services, quality drops quickly when money, staffing and resources are mismanaged, so this unit expects you to understand how budgets, rotas, supplies, building safety and compliance all link to outcomes for people who use the service. A manager is expected to make decisions that keep the service stable and safe, not just “get through the day”. That includes being able to explain why spending has increased, where risks are coming from, and how you are keeping staffing and resources at a level that meets needs.

A key part of this unit is financial control that is linked to care quality, not random cost-cutting. In most services, wages are the biggest cost, so you monitor staffing spend closely, including overtime and agency usage. For example, if agency spend rises because sickness is high, Unit 4 is about investigating the cause, fixing rota patterns, improving retention, and reducing reliance on short-notice agency shifts that can affect continuity. It also means planning for predictable costs (training refreshers, equipment servicing, insurance, utilities) and keeping records that show spending decisions were sensible and did not create safeguarding or safety risks.

Resource management in adult care also means workforce planning and skills mix, not just “enough bodies on shift”. You are expected to plan rotas around dependency, risk and support needs, so that complex needs (for example, people needing support with moving and handling, diabetes monitoring, catheter care, or behaviours that challenge) have staff who are trained and confident. This unit connects directly to safer recruitment and competence, because a manager has to show that checks were completed, induction was effective, and training is kept up to date. A common real-life example is medication: if MAR charts keep showing errors, a manager can’t just “tell staff to be careful”; they must review training, supervision, competency assessments, and the working conditions that lead to mistakes, such as rushed medication rounds due to poor staffing.

Unit 4 is also very practical about physical resources and the care environment. It covers how you manage the building and equipment so the service is safe and responsive. In a care home or supported living setting, that means planned maintenance, fire safety checks, water safety controls, servicing of hoists and slings, infection prevention supplies, and ensuring bedrooms and communal areas meet dignity expectations. A manager should be able to evidence that checks are happening, faults are reported and fixed, and the environment supports people’s independence, not restricts it. Even small issues matter, such as poor lighting increasing falls risk, or broken call bells creating unsafe delays in response.

Another expectation within Unit 4 is that you can run systems that measure performance and drive improvement. This includes audits and monitoring that actually lead to action, not paperwork done for show. Managers are expected to track incidents, complaints, safeguarding concerns, falls, pressure damage, missed calls in domiciliary care, medication errors, and staff absence patterns, and then use that data to make changes. If complaints mention staff attitudes, for example, you would link it to supervision, values-based practice, team culture and training, and show how improvements were checked afterwards. In simple terms, this unit is about being able to prove you manage resources in a way that protects people, supports staff to do the job properly, and keeps the service sustainable.


Unit 12: Leading the Vision in Adult Care (Level 5 Adult Care)

Unit 12 is about leadership direction, what your service is trying to be, and how you get everyone working towards it. In adult care, a vision should be visible in real behaviour, not just written on a poster. This unit expects you to define a clear, realistic vision that fits your setting, then communicate it in a way that staff can repeat and apply during everyday decisions. The most important point is that a leader turns values into practice, so people using the service experience dignity, respect, choice and safety consistently, even when the service is busy.

This unit also focuses on how a leader develops a vision using the right voices. That means listening to people who use the service, families, staff, and professionals, and using feedback and inspection outcomes to guide priorities. For example, if a service receives feedback that people do not feel involved in decisions, the leader’s vision cannot stay vague; it must include a clear direction around participation, mental capacity, consent, and personalised planning. When you involve people properly, the vision becomes believable and staff take it more seriously because they can see it reflects real needs rather than management words.

Leading the vision also means setting culture and standards through your own behaviour. Staff learn what matters by watching what managers do when something goes wrong. If a safeguarding concern is raised and the manager is defensive or dismissive, staff stop speaking up; if the manager takes it seriously, follows procedure, supports the person at risk and treats staff fairly, the culture becomes safer. This unit expects leaders to build a service where concerns are reported early, learning is normal, and blame is not used to hide problems. That is how you improve safety and quality over time.

Communication in Unit 12 is not about sending an email and hoping for the best. The unit expects leaders to communicate the vision repeatedly and in different ways: induction, team meetings, supervision, handovers and daily practice. Staff need to understand what the vision means for their role. For example, if the vision includes “supporting independence”, staff should understand that this affects how they assist with washing, dressing, eating, moving around the building, and making choices, rather than doing tasks quickly for convenience. Good leaders also link the vision to performance management, so expectations are clear and staff development feels meaningful, not random.