1.1 Describe the different types of organisations found in the public and private sectors in a named country
The key theme of this paper is how business operate in which you have to write a report that entails the explanation of different factors in detail such as important features of business environment, accounting for business, application of principles of accounting and present interpret, the principles of managing teams and leads in an organisation, the role of human resource department, the significance of customer service to organizational success, etc.
Instructions
M/507/2220: HOW BUSINESSES OPERATE
1 KEY FEATURES OF A BUSINESS ENVIRONMENT
1.1 Describe the different types of organisations found in the public and private sectors in a named country
1.2 Explain the different structures within the businesses in the named country and suggest reasons for the variation
1.3 Describe how the local, national and global economic environment impacts on a particular named business
M1 Explain and exemplify how and why business objectives differ between different organisations
D1 Analyse the impact of the current national and global environments on businesses in the named country
2 THE IMPORTANCE OF ACCOUNTING FOR BUSINESS
P2.1 Explain the importance of accounting for business success.
3 APPLYING KEY PRINCIPLES OF ACCOUNTING AND PRESENT INTERPRET DATA6
P3.1 Present and interpret key accounting information using profit and loss accounts
M1 Analyse business performance using basic ratios
D1 Analyse business performance using ratios and accounting information including budgets, profit and loss accounts, cash flow predictions and ratios
4 THE PRINCIPLES OF MANAGING AND LEADING TEAMS IN ORGANISATIONS 7 P4.1 Describe the stages of team development
P4.2 Car y out a Belbin analysis to determine own and others’ roles within a team.
P4.3 Assess three motivation theories
P4.4 Describe different types of leadership style
M1 Explain why it might be appropriate to use different leadership and motivational styles in different situations
D1 Evaluate how motivational theories are used in businesses to motivate employees
D2 Evaluate the impact of different leadership styles on employees.
5 THE ROLE OF THE HUMAN RESOURCES DEPARTMENT
P 5.1 Describe the different functions car ied out by the HR department in a business
P 5.2 Outline key features of employment legislation
M1 Explain the benefits of employment legislation to employees and businesses
D1 Analyse the impact of employment legislation on businesses in a named country
6 THE IMPORTANCE OF CUSTOMER SERVICE TO ORGANISATIONAL SUCCESS 10 P 6.1 Explain the impact of customer service on business success
P 6.2 Explain the benefits of customer profiling to a business.
M1 Analyse the impact of customer service on business succes
D1 Analyse how customer profiling is used to help deliver targeted customer service 10
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