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1.1 : Outline the relevant issues that are important to making business decisions, with particular reference to stakeholder needs and expectations.

Qualification

Qualifi Level 5 Diploma in Business Management

Qualification No (RQF) Unit Name

Unit Reference

 

No of Credits

601/6049/4

Effective Decision Making

BUS 2.2

20 Credits

Introduction

Prior to attempting this coursework assignment, Learners must familiarise themselves with the following policies:

  • Centre Specification

o Can be found at https://qualifi.net/qualifi-level-5-diploma-in-business-management/

  • Qualifi Quality Assurance Standards
  • Qualifi Quality Policy Statement

Plagiarism and Collusion

In submitting the assignment Learner’s must complete a statement of authenticity confirming that the work submitted for all tasks is their own. The statement should also include the word count.

Your accredited study centre will direct you to the appropriate software that checks the level of similarity. Qualifi recommends the use of https://www.turnitin.com as a part of the assessment.

Plagiarism and collusion are treated very seriously. Plagiarism involves presenting work, excerpts, ideas or passages of another author without appropriate referencing and attribution.

Collusion occurs when two or more learners submit work which is so alike in ideas, content, wording and/or structure that the similarity goes beyond what might have been mere coincidence

Please familiarise yourself on Qualifi’s Malpractice and Maladministration policy, where you can find further information

Referencing

A professional approach to work is expected from all learners. Learners must therefore identify and acknowledge ALL sources/methodologies/applications used.

The learner must use an appropriate referencing system to achieve this. Marks are not awarded for the use of English; however, the learner must express ideas clearly and ensure that appropriate terminology is used to convey accuracy in meaning.

Qualifi recommends using Harvard Style of Referencing throughout your work.

Appendices

You may include appendices to support your work, however appendices must only contain additional supporting information, and must be clearly referenced in your assignment.

You may also include tables, graphs, diagrams, Gantt chart and flowcharts that support the main report should be incorporated into the back of the assignment report that is submitted.

Any published secondary information such as annual reports and company literature, should be referenced in the main text of the assignment, in accordance of Harvard Style Referencing, and referenced at the end of the assignment.

Confidentiality

Where a Learner is using organisational information that deals with sensitive material or issues, they must seek the advice and permission from that organisation about its inclusion

Where confidentiality is an issue, Learners are advised to anonymise their assignment report so that it cannot be attributed to that particular organisation.

Word Count Policy

Learners must comply with the required word count, within a margin of +10%. These rules exclude the index, headings, tables, images, footnotes, appendices and information contained within references and bibliographies.

When an assessment task requires learners to produce presentation slides with supporting notes, the word count applies to the supporting notes only.

Submission of Assignments

All work to be submitted on the due date as per Centre’s advice.

All work must be submitted in a single electronic document (.doc file), or via Turnitin, where applicable.

This should go to the tutor and Centre Manager/Programme Director, plus one hard copy posted to the Centre Manager (if required)

Marking and grades

Qualifi uses a standard marking rubric for all assignments, and you can find the details at the end of this document. Unless stated elsewhere, Learners must answer all questions in this document

Assignment Question

Scenario

Learners may use their own employment context to write an assignment based on assessment tasks. Assessment tasks are learning outcomes of the unit associated with Assessment Criteria. You are required to generate sufficient evidence on assessment criteria to meet learning outcomes of the unit within the rules, regulations and standards to achieve credits of the unit. If you are not in employment, please use the following scenario.

Consider you are working as a Business Development Manager of a small-medium sized organisation, which deals with its customers all over the world to sell its products and services. You are leading a team of ten individuals within your company who are interacting with customers individually or in a group in their day-to-day roles and responsibilities to achieve the sales target, develop business relationship and provide customer services. You are using your managerial and leadership abilities, skills and capabilities to influence, motivate, and enable individuals and groups in your organisation to contribute toward the effectiveness and success of the organisation goals. That includes planning and then sound decision making in any business situation and context, adoption of contingency plans in adverse situation, organising resources, leading and implementing strategies to achieve the organisational short- and long-term targets. You have been asked to write an assignment based on reviewing, exploring, researching, analysis and improvement of business decision making by meeting the following 3 tasks to demonstrate your managerial qualities and skills

Task 1 – 600 words

Review relevant issues that are important to making business decision.

1.1 : Outline the relevant issues that are important to making business decisions, with particular reference to stakeholder needs and expectations.

1.2 : Review the relevant information of the business issues where decisions are needed.

Assessment Criteria

1.1 : Review several different business issues where decisions are needed and analyse stakeholder needs and expectations for each case.

1.2 : Research and review all relevant information and knowledge on the business issues where decisions are needed

Task 2 – 800 words

Explore approaches to the decision-making process and how to improve approaches.

2.1 : Evaluate processes for obtaining relevant information on business issues and identify where any strengths or weaknesses in approach exists.

2.2 : Make decisions based upon information gained; provide justifications for these decisions and explain how the decisions should be disseminated.

Assessment Criteria

2.1: Evaluate processes for obtaining relevant information on business issues for given organisations and identify where any strengths or weaknesses in approach exists.

2.2 : Take decisions based upon information gained, provide justifications and say how the decision should be disseminated.

2.3 : Make recommendations for improvements to the decision-making process and make sure there is relevant participation in the process

Task 3 – 600 words

Recommend approaches to improve decision making.

3.1 : Make recommendations for improvements to the decision-making process, ensuring there is relevant participation in the process

3.2 : Plan for, communicate and oversee new approaches to decision making.

Assessment Criteria

3.1 : Plan for, communicate and oversee new approaches to decision making.

3.2 : Identify and develop measures to allow the effectiveness of the decision-making process to be evaluated

 

Distinguished

Excellent

Good

Proficient

Basic

Marginal

Unacceptable

Criteria

80+

70

60

50

40

30

0

 

 

Content (alignment with

assessment criteria)

 

Extensive evaluation and synthesis of ideas; includes substantial original thinking

 

Comprehensive critical evaluation and synthesis of ideas; includes coherent original thinking

 

Adequate evaluation and synthesis of key ideas beyond basic descriptions; includes original thinking

 

Describes main ideas with evidence of evaluation; includes some original thinking

Describes some of the main ideas but omits some concepts; limited evidence of evaluation; confused original thinking

 

Largely incomplete description of main issues; misses key concepts; no original thinking

 

Inadequate information or containing information not relevant to the topic

 

 

Application of Theory and Literature

In-depth, detailed and relevant application of theory; expertly integrates literature to support ideas and concept

 

Clear and relevant application of theory; fully integrates literature to support ideas and concepts

 

Appropriate application of theory; integrates literature to support ideas and concepts

 

Adequate application of theory; uses literature to support ideas and concepts

 

Limited application of theory; refers to literature but may not use it consistently

 

Confused application of theory; does not use literature for support

 

Little or no evidence of application of theory and relevant literature

 

 

Knowledge and Understanding

 

Extensive depth of understanding and exploration beyond key principles and concepts

Comprehensive knowledge and depth of understanding key principles and concepts

 

Sound understanding of principles and concepts

 

Basic Knowledge and understanding of key concepts and principles

Limited and superficial knowledge and understanding of key concepts and principles

Confused or inadequate knowledge and understanding of key concepts and principles

 

Little or no evidence of knowledge or understanding of key concepts and principles

 

 

 

Presentation and Writing Skills

Logical, coherent and polished presentation exceeding expectations at this level; free from errors in mechanics and syntax

 

Logical, coherent presentation demonstrating mastery; free from errors in mechanics and syntax

 

Logical structure to presentation; makes few errors in mechanics and syntax which do not prohibit meaning

 

 

Orderly presentation; minor errors in mechanics and syntax

 

Somewhat weak presentation; errors in mechanics and syntax may interfere with meaning

 

Confused presentation; errors in mechanics and syntax often interfere with meaning

 

Illogical presentation lacking cohesion; contains significant errors that interfere with meaning

 

Referencing

 

Advanced use of in- text citation and references

 

Mastery of in-text citation and referencing

 

Appropriate use of in-text citation and referencing

 

Adequate use of in- text citation and referencing

 

Limited use of in- text citation and referencing

 

Inadequate use of citation and referencing

Little or no evidence of appropriate referencing or use of sources

Directions:

1. For each of the criteria listed in the first column, circle one box in the corresponding column to the right which best reflects the student’s work on this particular assessment activity (e.g., project, presentation, essay).

 2. Provide specific feedback to a student about each of the criteria scores he/she earned by writing comments and suggestions for improvement in the last row titled “Instructor’s comments.”

 3. To arrive at a mark, total the boxes and divide by 5 to arrive at final mark.

Example:

 

Distinguished

Excellent

Good

Proficient

Basic

Marginal

Unacceptable

Range

80-100

70-79

60-69

50-59

40-49

35-39

0-34


Criteria

Score

Content

50

Application of Theory and Literature

40

Knowledge and Understanding

50

Presentation/Writing Skills

40

Referencing

40

Total Score

220/5 = 44, Basic

 


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