A service user or carers narrative from practice will be identified illustrating an experience of emotional distress.

Assessment of theory: A service user or carers narrative from practice will be identified illustrating an experience of emotional distress. The student will be required to;

• Identify and discuss the cause of emotional distress and the influencing factors contributing to this.
• Explore the impact this may have had upon the individual/significant others
• Analyse the factors which may influence a compassionate and person centred response and facilitation of ‘caring conversations’. (Considering evidence based practice and current policy and guidance.)
• Critically reflect upon learning and development of self-awareness and strategies to enhance emotional resilience. This will include a personal development action plan.

1. SETTING THE SCENE

The purpose of this paper is to explore the political and contemporary agenda in the mental health sector and examine the links between physical and mental health and well-being. Furthermore, the writer will demonstrate an understanding of emotional distress and its link to individuals’ experiences.