Analyse the verbal and non-verbal skills used in a range of contexts within a given profession.

Access to HE Diploma Title

Allied Health and Science Professions and

Applied Social Science with Law

Unit Code

Unit Title

Level

Credit Value

QU025402

Professional Interpersonal Skills

3

3 

Assignment Title 

Professional Interpersonal Skills

Grade Descriptor Profile Awarded for this Assignment

GD1

GD2

GD3

GD4

GD5

GD6

GD7

X

X

X

Date Handed Out

Submission Deadline

Actual Date Submitted

19.04.21

28.05.21

Extension Request

Formal Extension Request:

Extension Deadline:

Tutor Signature to Agree Extension:

Actual Date Submitted:

Resubmission

Resubmission Deadline:

11.06.2021

Actual Date Submitted:

Referral Request:

Learner Signature:

Date:

Please attached the entire assignment brief to work submitted for assessment. Your work cannot be assessed unless you have signed and submitted this form. Electronic signature will suffice.

Interval Verification of Assessment Brief

Name of IV:

Signature of IV:

Date:

14.03.2021

Tasks

Description and Guidance

Assessment Criteria

Task 1

Case Study

900 words

(10% leeway)

To complete this task, you must choose one profession that you have an interest in. You need to explore the interpersonal skills required for best practice in that profession. Your findings should be presented as a written Case Study. It should be structured as follows:

Title: Professional Interpersonal Skills-a Case Study of [add title of chosen profession]

Introduction: Describe the main roles and responsibilities of the chosen profession. Outline key standards of practice from a related regulatory body, focussing on those related to interpersonal skills.

Main Body: You should examine in detail the use of verbal and non-verbal skills used by members of the profession as they interact within the following contexts:

• Professional and patient/client/service user
• Professional and other professionals
• Professional and patient/client/service users’ significant others

As you detail the use of verbal and non-verbal skills, you must consider how cultural diversity can impact on interaction. You should complete the main body with a general evaluation of the importance of being aware of cultural diversity in professional practice.

Identify the word count at the end of your Case Study. Use the Harvard referencing system in both citing and producing a bibliography for this task

1.1

2.1

Task 2

Reflective Essay

600 words

(10% leeway)

To complete this task, you need to reflect upon your own interpersonal skills. This reflection should form the basis of an essay. Use first person.

Title: Reflecting on Own Interpersonal Skills

The introduction of your essay should outline the basis of your reflection. For example, you might reflect on your skills by thinking about how they have been demonstrated during any existing employment experiences and or college activities.

The main body of your essay must include an analysis of:

• the strengths of your interpersonal skills and
• areas you think you need to develop

and

• an evaluation of different ways in which you could build on your skills, addressing areas that need to be developed

Identify the word count at the end of your essay. Use the Harvard referencing system in both citing and producing a bibliography for this task

3.1

3.2

Assessment Criteria

1.1

Analyse the verbal and non-verbal skills used in a range of contexts within a given profession.

2.1

Evaluate the importance of an awareness of cultural diversity across a range of contexts for a given profession.

3.1

Evaluate own interpersonal skills, analysing strengths and areas to develop

3.2

Evaluate ways of addressing areas to develop.

Grade Descriptors

If you achieve all the assessment criteria listed above, you will be award a Pass.

To gain a Merit or Distinction, your work must match the performance described in the following grade descriptors.

Understanding of the Subject GD1

Selected Elements

Merit

Selected Elements

Distinction

The student, student`s work, or performance:

a) demonstrates a very good grasp of the relevant knowledge base

The student, student`s work, or performance:

a) demonstrates an excellent grasp of the relevant knowledge base

GD 2: Application of Knowledge

To achieve a Merit the learner, learner’s work or performance:

To achieve a Distinction the learner, learner’s work or performance:

a)      makes use of relevant:

                                i.            ideas

with

a)      very good levels of

                                i.            accuracy

a) makes use of relevant

1. ideas

with

a)      excellent levels of

1. accuracy

GD 7: Quality

To achieve a Merit the learner, learner’s work or performance:

To achieve a Distinction the learner, learner’s work or performance:

a) taken as a whole demonstrates a very good response to the demands of the brief/assignment

a) taken as a whole, demonstrates an excellent response to the demands of the brief/assignment

Additional Guidance on Grading

Achieving a Merit

Achieving a Distinction

GD1: Achieving a Merit on this GD involves demonstrating a very good grasp of the unit material. This is shown through the content of your work. A Merit means that most of your content is correct. There may be some errors. If your work is not very clearly presented, this may undermine the evidence of your understanding.

GD2: This GD relates, not simply to your understanding of the knowledge, but to your ability to use/apply it with very good levels of accuracy in response to both tasks. For example, the Case Study demands accurately applying knowledge of a chosen profession’s expectations regarding interpersonal skills, and a wider awareness of cultural diversity. The Reflective Essay requires evaluation of own skills-not just description of them.

GD7: A very good engagement with the overall demands of the brief will be demonstrated by your work generally:

• Conforming to the structure and presentation requested for each of the tasks
• Demonstrating very good levels of accuracy regarding spelling, and punctuation so that the work reads clearly.
• Making a very good attempt to evidence the use of sources.

Overall, to achieve a Merit you should engage very well with the general demands of the brief in terms of demonstrating knowledge of the unit’s topics and an ability to apply this knowledge very well to the various tasks. Additionally, the wider academic writing skills (research, referencing etc.) should be demonstrated to a very good standard.

GD1: Achieving a Distinction on this GD involves demonstrating an excellent grasp of the unit material. This is shown through the content of your work. A Distinction means that the content of your work is correct. This does not require perfection, but any inaccuracies must be few and relatively minor. If your work is not very clearly presented, this may undermine the evidence of your understanding, so a Distinction requires very clear presentation of your work in all its forms.

GD2: This GD relates, not simply to your understanding of the knowledge, but to your ability to use/apply it with excellent levels of accuracy in response to both tasks. For example, the Case Study demands accurately applying knowledge of a chosen profession’s expectations regarding interpersonal skills, and a wider awareness of cultural diversity. The Reflective Essay requires evaluation of own skills-not just description of them.

GD7: An excellent engagement with the overall demands of the brief will be demonstrated by your work consistently:

• Conforming to the structure and presentation requested for each of the tasks
• Demonstrating excellent levels of accuracy regarding spelling, and punctuation so that the work reads very clearly.
• Accurately evidencing the use of sources.

Overall, to achieve a Distinction you should engage to an excellent level with the general demands of the brief in terms of demonstrating knowledge of the unit’s topics and an ability to apply this knowledge, with high levels of accuracy, to the various tasks. Additionally, the wider academic writing skills (research, referencing etc.) should be demonstrated to an excellent standard.