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GlobalTech Solutions is a multinational technology company that develops software for the healthcare sector. While the company is highly regarded for its innovative products, it has recently experienced a decline in employee morale and performance. Senior management has observed an increase in project delays, lower productivity, and disengaged employees across several departments. There is a need for a motivational strategy that can help optimise performance, foster collaboration, and increase overall employee satisfaction. You have been hired as a consultant to develop a motivational strategy and apply leadership approaches to help optimize employee performance in the organization. Your objective is to create a strategy that fosters long-term dedication and enhances the overall effectiveness of the non-profit in achieving its mission.
Assignment activity and guidance
You working as employee welfare officer in GlobalTech and you are required to submit a report and present a presentation focuses on the motivation of lower-level employees. You are expected to provide solution for low motivation of employee in GlobalTech (or any other organisation of your choice). You are required to :
- Develop a detailed motivational strategy to help Globaltech achieve its objectives and that addresses intrinsic and extrinsic motivation. Additionally the motivational strategy may effectively addresses all variables of motivation to enhance organizational performance.
LO4 Apply leadership and management approaches to managing performance to ensure continuous improvement.
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Vocational Scenario:
You have come to end of you training period and you are required to demonstrate you understanding of application of leadership and management approaches. You have been presented following three scenarios for which you have to apply suitable leadership and management approaches.
Case 1:
XYZ Corporation
In response to declining revenues and increased competition, XYZ Corporation, a traditional manufacturing firm, embarked on a digital transformation journey to adopt Industry 4.0 technologies such as IoT, AI, and automation. Leadership played a pivotal role by clearly articulating the vision for change, emphasizing its necessity, and inspiring confidence among employees. Challenges like resistance to change were mitigated through transformational leadership, with leaders fostering innovation and adaptability. Management ensured successful implementation by using structured frameworks like Kotter`s 8-Step Model. This included training employees, revising workflows, and monitoring progress. The transformation resulted in a 30% increase in productivity and 20% cost reduction, establishing XYZ as a market leader.
Case II:
ABC Bank
When ABC Bank suffered a significant data breach exposing customer information, its leadership swiftly addressed public concerns. The CEO took accountability and reassured stakeholders through transparent communication, demonstrating emotional intelligence and crisis leadership. The IT department, led by the CIO, implemented an incident response plan, isolating affected systems and collaborating with cybersecurity experts to resolve vulnerabilities. Management prioritized compliance reporting and customer notification, using tools like forensic investigations to rebuild trust. The coordinated effort minimized reputational damage, leading to enhanced cybersecurity measures. Within six months, the bank restored customer confidence, with satisfaction scores increasing by 15% from pre-crisis levels.
Case 3:
DEF Agency
DEF Agency’s marketing team faced early delays on a multimillion-dollar campaign due to miscommunication and undefined roles. The team leader adopted a servant leadership style, actively listening to concerns, mentoring staff, and promoting collaboration. Leadership interventions motivated the team to align with the project’s goals, emphasizing the campaign`s importance. Managers introduced project management tools like Trello and SMART objectives to streamline workflows, track progress, and ensure accountability. Weekly review meetings resolved bottlenecks and optimized resource allocation. The project was completed on time, surpassing client expectations. Improved cohesion and productivity led to contract extensions and a 25% productivity boost in future projects.
Assignment activity and guidance
You are required to write a report demonstrating
- (6) Application of appropriate leadership approaches for managing performance and continuous improvement in all the three situations
- Application of appropriate management approaches for managing performance and continuous improvement in all the three situations.
- Furthermore, provide an assessment on leadership and management approaches and how managing performance supports continuous improvement.
Optionally, in your report include recommendations to improve performance management that will ensure continuous improvement.
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