1.1 Explain how legislation and regulation influence working relationships with others
Professional Relationships and Partnership Working for Leaders in Adult Social This unit will develop your knowledge of professional relationships and partnership working. You will look at how collaborative working benefits the induvial and the organisation as well as different communication methods that can be used. You will look at features of effective partnerships and ways of overcoming barriers.
ANALYSE - to study or examine something in detail (looking at all the component parts of the whole) to discover more about it, i.e., what works well, what does not, how is it beneficial.
A conclusion could follow - what possible changes can be made as an improvement.
EVALUATE - to judge or calculate the quality, importance, or value of something: i.e., why this is used, what purpose or value does it have, does it fulfil its purpose.
A conclusion could follow – to continue with the item, discontinue it, or suggest possible changes
KNOWLEDGE QUESTIONS
1.1
Explain how legislation and regulation influence working relationships with others
1.2
Analyse how relationships with individuals and carers underpin person-centred practice and affect the achievement of positive outcomes for individuals and their families
1.3
Evaluate how networking and working collaboratively with other agencies and community groups brings benefits for those using the service and for the sustainability and reach of the organisation
1.4
Evaluate how integrated working with other agencies delivers better outcomes for individuals and the role of systems leadership in this
1.5
Discuss the methods, protocols and limitations of using different communication methods used to forge relationships and partnerships with other professionals and agencies
1.6
Analyse the features of effective and collaborative partnership working across agencies.
1.7
Explain ways to overcome barriers to effective and collaborative partnership working
1.8
Analyse your role and responsibilities in establishing positive relationships within and beyond the organisation
Guidance Legislation includes but is not limited to
Care Act 2014
Mental Capacity Act 2005
Health and Social Care Act 2012
General Data Protection Regulations
Data Security and Protection
Subject Access Requests
Data Control
Sharing information
Safeguarding
Regulation includes the regulations that underpin the adult social care inspection system in England
Others, in this context, may include agencies and other organisations
Individuals are those accessing care and support
Carers are those who provide unpaid support to a partner, family member, friend or neighbour who could not manage without this help
Positive outcomes: an `outcome` that refers to individuals’ aims or objectives. The things individuals want to achieve or need to happen e.g., Continuing to love at home or being able to go out and about
Working collaboratively: working with other partners, understanding, and prioritising their needs and establishing mutually beneficial and respectful relationships, whilst remaining focused on own desired outcomes, needs and agenda
Systems leadership seeks to affect change for good across interconnecting systems e.g., health and social care, through leadership and collaboration that extends the usual limits of resources and responsibility
Different communication methods consider a range of communication methods including digital communications
Features include, but are not limited to
Building transparency and sharing information openly and honestly (in line with regulations)
A diversity of skills and perspectives
Creating psychological safety within partnerships and teams which includes a willingness to cooperate and an ability to openly disagree
An ability to understand and prioritise the needs of other partners, without compromising on our own desired outcomes
Sample Answer
1.1 Explain how legislation and regulation influence working relationships with others Legislation and regulation play a key role in setting the tone and expectations for professional behaviour in adult social care. They help define boundaries, outline responsibilities, and ensure that those receiving care are treated with dignity, respect, and fairness. For instance, the Care Act 2014 places a legal duty on professionals to work in a way that promotes individual wellbeing. This includes working in partnership with the person and their carers, which strengthens relationships through mutual respect.
Similarly, the Mental Capacity Act 2005 ensures that individuals are supported to make their own choices wherever possible. This shapes the way professionals approach conversations and decisions, reinforcing the need for clear, respectful, and empowering communication.
On another level, regulations such as the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 guide how personal information should be shared. These frameworks influence how professionals trust one another, especially when sharing sensitive details across agencies. In this way, legislation not only protects individuals but also provides a structure for building ethical and collaborative working relationships.
1.2 Analyse how relationships with individuals and carers underpin person-centred practice and affect the achievement of positive outcomes for individuals and their families Strong and respectful relationships with individuals and carers are the foundation of meaningful care. Person-centred practice is about truly understanding the individual — their goals, routines, preferences, and concerns. This level of understanding isn’t possible without building rapport and trust.
Carers, often being the closest to the person receiving support, can offer vital context that enhances care delivery. When professionals take the time to include both the individual and their carer in planning and decision-making, it leads to care that reflects real needs rather than assumptions.
For example, involving a carer might reveal that the individual feels anxious around new environments, which might not be recorded anywhere else. A service that listens to this can make adjustments, leading to outcomes like reduced stress or more willingness to engage in activities. In contrast, ignoring these relationships can lead to poor decisions and unmet needs. In essence, successful person-centred practice is built on relationships that are genuine, communicative, and inclusive.
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