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Explain the relevance of the facilities manager’s role in assisting an organisation to manage and reduce its exposure to risk.

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ASSESSMENT

FM4.06 UNDERSTANDING RISK MANAGEMENT IN FACILITIES MANAGEMENT

Credit Value: 6

Maximum word count for this unit:         6,000 words

The following assessment tasks have been designed to enable you to demonstrate your knowledge and understanding of this unit. 

All tasks must be completed

It is an important aspect of the assessment that you can demonstrate the application of acquired knowledge to appropriate examples of facilities management.  You should therefore read the individual tasks carefully in conjunction with the relevant assessment criteria in the unit specification.  Where practical examples are required by a task you must provide them in your answer.  You should also pay careful attention to the additional guidance (shown in red italics) in the unit specification as this indicates the appropriate level of knowledge required to successfully demonstrate the assessment criteria. 

Each task shows the Learning Outcomes(s) and Assessment Criteria in the unit specification that the task has been designed to assess.  You should answer each task as it has been set.  Compare your answer for each task against the assessment criteria shown to ensure that they have been fully addressed by your answer(s).

Individual tasks must be completed within the word count shown.

(NB. The word count limits shown for individual tasks are provided to ensure that they receive appropriate weighting in your assessment.  Please note however that word counts are a limit and not a target).

Task 1 - Analysing and managing risk - theory

(This task addresses the whole of Learning Outcomes 01 and 02 Your answers must address the Assessment Criteria shown in the following table: 

Unit

Learning Outcome

Assessment Criteria

FM4.06

01

1.1, 1.2

FM4.06

02

2.1, 2.2

Task 1 comprises 4 questions: You may address questions separately or combine them into a single answer for this task.   (NB: The theoretical context of Task 1 is developed further in Task 2 by applying it to the practical facilities management environment).

Word count limit: 1,600

  1. Explain the relevance of the facilities manager’s role in assisting an organisation to manage and reduce its exposure to risk. Your answer must identify and differentiate between areas that are directly within the FM’s responsibility and areas of responsibility that are shared with other managers/departments.
  2. Describe five different techniques that can be used to identify risks.
  3. Describe how the importance (or severity) of different risks to the organisation can be assessed.
  4. Describe the principles of risk management. How do cost-benefit considerations influence the choice of different strategies for managing identified risks?

Task 2 - Managing risks in facilities management

(This task addresses the whole of Learning Outcome 03 and 04. Your answers must address the Assessment Criteria shown in the following table: 

Unit

Learning Outcome

Assessment Criteria

FM4.06

03

3.1, 3.2

FM4.06

04

4.1, 4.2


Task 2 comprises 4 questions
: You may address questions separately or combine them into a single answer for this task.  (NB: The theoretical context of Task 1 is developed further in Task 2 by applying it to the practical facilities management environment).

Word count limit: 1,600

 a.   The following list shows typical areas of direct responsibility for facilities managers:

  • Premises and building services
  • Provision of facilities goods and services
  • Information Technology (IT) infrastructure
  • Health and safety
  • Energy, waste and environmental management

           i.        For each area of responsibility identify and describe an example of a risk to your present organisation (or one you are familiar with).  Explain how you would differentiate between foreseen and unforeseen events for the purposes of risk management.

          ii.        Describe how you could apply a different technique for identifying each risk in the examples you have selected.  

  1. b.    For each of the examples you have identified, use a quantitative method to assess the importance or severity each risk represents to the organisation.  Explain your reasoning for the quantitative values you assess for each example.
  1. c.    Explain how the principles of risk management can be used to control the severity of risk to the organisation represented by the specific examples identified and assessed in Tasks 2a and 2b.  Your answer should specify the control measures you would use (or recommend) for each example and demonstrate which of the principles of risk management each control measure represents.

d. Explain how you would evaluate the effectiveness of the risk management strategies adopted for the examples used in Tasks 2a and 2b.  

Task 3 – Health & safety risk assessment

This task addresses the whole of Learning Outcome 07.  Your answers must address the Assessment Criteria shown in the following table:

Unit

Learning Outcome

Assessment Criteria

FM4.06

07

7.1, 7.2

Task 3 comprises 2 questions:  You may address questions separately or combine them into a single answer for this task.  Your answer in either case must fully address the assessment criteria in the table shown above.

Word count limit800         

Task 4 – Business continuity planning

This task addresses the whole of Learning Outcome 05.  Your answers must address the Assessment Criteria shown in the following table: 

Unit

Learning Outcome

Assessment Criteria

FM4.06

05

5.1, 5.2, 5.3

Task 4 comprises 4 questions:  You may address questions separately or combine them into a single answer for this task.  Your answer in either case must fully address the assessment criteria in the table shown above. 

Word count limit1,200                  

  1. Explain the relationship between the management of risk in facilities management and business continuity planning.
  2. Describe the contents of a business continuity plan (BCP), how it is developed, and the resources required to implement the BCP.
  3. Identify an example of a risk event affecting one (or more) of the following areas of FM responsibility (NB You can use a relevant example you identified for Task 2 if you wish):
  • Premises and building services
  • Provision of facilities goods and services
  • Information Technology (IT) infrastructure

Describe the impact on core business activity and specify the condition or level to which the situation is to be restored to enable core business activities to resume effectively.  Explain the risk response required to restore the service to this level and associated contingency plans.

4. Describe different types or levels of exercise to test and improve the effectiveness of the BCP.

Task 5 – Incident management and disaster recovery

This task addresses the whole of Learning Outcome 06.  Your answers must address the Assessment Criteria shown in the following table: 

Unit

Learning Outcome

Assessment Criteria

FM4.06

06

6.1, 6.2

Task 5 comprises 3 questions:  You may address questions separately or combine them into a single answer for this task.  Your answer in either case must fully address the assessment criteria in the table shown above.

Word count limit800                     

  1. Explain the relationship between disaster recovery planning, risk assessment and business continuity planning. 
  2. Describe the attributes of a disaster recovery plan, how it is developed, and the resources required to implement the plan.
  3. Using an example from the following list, explain the role of the facilities management function in incident management and disaster recovery.  Your answer should identify the systems and/or processes that are necessary to manage the incident.
  • Fire
  • Flood
  • Utility failure
  • Hazardous substance
  • Pollution


Word count summary

Task

Word limit

Task 1

1,600

Task 2

1,600

Task 3

800

Task 4

1,200

Task 5

800

Maximum word count for unit

6,000


FM4.06 UNDERSTANDING RISK MANAGEMENT IN FACILITIES MANAGEMENT

NOTES TO LEARNERS

  1. Remember to always reference each page of your assessment with the Cohort Reference Number and your IWFM Membership Number.
  2. Complete your assessment by addressing each task and assessment criteria by typing directly into the text boxes
  3. Any text which has been copied MUST be accurately referenced to the original source (e.g. Harvard Referencing).  Any text which is copied and not referenced is deemed as plagiarism which may result in your work being voided (please refer to the IWFM Malpractice Policy & Procedure).  You will be asked to sign a statement to the effect that your assessment is your own work before submission to IWFM for marking.
  4. When presenting your assessment please use font size 12.
  5. Please ensure every page is correctly numbered                                                                                 

FM4.06 UNDERSTANDING RISK MANAGEMENT IN FACILITIES MANAGEMENT


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