LO1: Investigate the sourcing and procurement processes within a food service organisation.

Unit Number and Title

 Unit 25 Food Service Management

Assignment Title

Business Development Planning in Food Service Management

Unit Learning Outcomes

-       LO1: Investigate the sourcing and procurement processes within a food service organisation.

-       LO2: Evaluate operations management strategies within a given food service context.

-       LO3: Explore the importance of ethical management for overall business success.

Assignment Brief and Guidance

Scenario and Activity:

You have been newly appointed as an area manager of a chain of globally acclaimed restaurants group who have clientele in both local and international markets. You have been appointed to manage one of the thriving business in central London branches. You have been asked to investigate and write a report on the strategic management processes and practices found within different food service contexts used across the different food restaurants you manage. You are to also investigate the supply chain process and operations management strategies used within the food industry. As there has been some challenges with suppliers, products being out of stock, quality of foods complained in some of the restaurants. You have specifically been asked to look into through the processes from sourcing products and suppliers to the variousstrategic tools and business options available to organisations, to address various challenges and issues within the business.

In your report choose a restaurant of your choice and the report should include:

• An introduction to an overview of different food service context.
• In doing this examine a range of the varied food supply chain approaches within the food industry highlighting key stakeholders in the process.
• Discuss the principles of effective procurement and sourcing process for a food service operation.
• Analyse how the range of different food supply chain approaches and procurement strategies can enhance organisational effectiveness.
• To support effective management strategies, assess the application of different analytical tools used in food service context.
• Evaluate different management practices that support successful business operations in food service organisations
• Critically evaluate management tools and practices that can support successful business operations in food service organisations
• Provide valid and justified recommendations to support management practices and strategies that enhance effective business operations.
• Discuss the ethical practices in your chosen food service organisation and reference the impact of these ethical practices have on the overall business success.
• Furthermore, analyse the various ethical practices in the food service organisation and impact to overall business success.
• Critically analyse how various specific ethical practices in specific food service organisation may impact the overall business success.

Unit Learning Outcomes

LO4 Produce an improvement plan for a given organisational challenge within a food service organisation

Assignment Brief and Guidance

Scenario and Activity:

As an area manager you are preparing for a meeting with the franchise performance support manager for [ ZIZI restaurant or your own choice or place of work if appropriate] you have to provide guidance on best practice for business. Part of your remit is to assessperformance issues and develop action plans to support the implementation of the overall strategic plan.

You are required to assess a current practice of the franchise operator/owner using a range of different evaluation tools and review techniques, and reach key conclusions about their business.

Once you have reviewed your findings you must recommend alternative approaches to improve the business, making reference to key strategic alternatives available to the business.

This work will be submitted as a business development plan that includes the following:

• Assessment of current management practices and operational performance of the organisation
• Recommendations for improvements and alternative management strategies to resolve issues and improve productivity and performance
• An implementation plan that includes a breakdown of how solutions could be put in to practice within the organisation
• Metrics for monitoring and evaluating the plan.