Mullins (2016, p73) states that “All organisations have their own individual character, culture and sense of identity, and differ in their attributes, processes and methods of working.”

Question 1
Mullins (2016, p73) states that “All organisations have their own individual character, culture and sense of identity, and differ in their attributes, processes and methods of working.” Given these differences, critically discuss the usefulness of studying organisational behaviour.

Question 2
Discuss the role of effective communication in managing a diverse workforce and critically analyse how cultural factors might influence communication patterns in contemporary organisations.

Question 3
Critically discuss how a knowledge and understanding of Belbin’s team roles can help managers in organisations.