1. Explore the importance of on-going professional development and self-directed learning to enhance professional identity and career opportunities

Submission Front Sheet

Assignment Code: ABRQF0040H3FO/CH

Programme:  BTEC Higher National Diploma in Hospitality Management (RQF)

Unit Title and Number: Professional Identity & Practice (Unit 3)

Assignment code. R/616/1790

ASSESSMENT FRONT SHEET

Programme: BTEC Higher National Diploma in Hospitality Management (RQF)

Unit Title and Number: Professional Identity & Practice (Unit 3)

Assignment code. R/616/1790

RQF Level and Credit value: 4; 15 credit

Introduction

This unit aims to guide students through the process of self-assessment of skills and competences, personal career planning and the application of different learning and development approaches within a working environment. The unit will also give students direction on how to prepare for job applications and interviews in a formalised manner, which the aim to improve career prospects. Students are expected to undertake a practical interview arranged and guided by the tutor.

There are four learning outcomes to this unit:

1. Explore the importance of on-going professional development and self-directed learning to enhance professional identity and career opportunities

2.Assess own skills, competences and the different learning and development approaches

3.Design a professional development plan, within a specific work context

4.Demonstrate a range of service industry and transferable skills for a job application.

To succeed in this unit, you are required to follow the scenario provided and complete all the required assessment criteria.

Your submissions should demonstrate your understanding of how your research links coherently to the different aspects of professional development. Any work submitted should include evidence of your research with references (Harvard Referencing)

Task A

Submission Format

This submission will be in the form of an individual report, to be submitted on Turnitin. The recommended length of this submission is 3000 words maximum, although you will not be penalised for exceeding 3000 words. Where appropriate, learning theory and additional research must be used, and referenced according to the Harvard Referencing system. The work must include a bibliography for all referenced work using the Harvard referencing system.

 

Unit Learning Outcomes

LO1: Explore the importance of on-going professional development and self-directed learning to enhance professional identity and career opportunities. LO2: Assess own skills, competences and the different learning and development approaches. LO3: Design a professional development plan, within a specific work context

 

Assignment Brief and Guidance

Scenario and Activity: You are considering a career promotion or a career change but have been uncertain about the approach to take to review your options. You have decided to employ the help of a career coach to mentor you through the process of professional development and skills enhancement. To ensure that you are fully aware of what it involves, your mentor has asked you to outline the importance and benefits of undertaking ongoing development in an organization of your choice or your own place of work if appropriate.  Based on the above scenario, you are required to complete a report that should include the following: Critically evaluate how your own abilities, skills and competences meet the employer expectation of professional skills required for a selected job role in a specific organization including the most appropriate developmental approach to develop personal and professional skills for that specific job role. At the same time, youwill have to consider to evaluate the importance and benefits of on-going professional development for different stakeholders and the associated professional skills  and competencies requirements within a specific organization. Produce a comprehensive development plan that sets out clear and achievable targets to enhance chosen skills and competencies as well as the strategies and outcomes of learning and training within a specific work context.

Task B

Submission Format

This submission will be in in the form of an interview (Role Play) and a written critical reflection (report). Evidence of the interview (Interview questions) must be attached to the report and submitted on Turnitin as well.

 

Unit Learning Outcomes

LO4: Demonstrate a range of service industry and transferable skills for a job application.

Assignment Brief and Guidance

Scenario and Activity: Having decided to move up the career ladder and applied for some supervisory roles in the hospitality industry. You have been invited for an assessment day for a position of restaurant supervisor in a local hotel. The assessment process will be oral interview and written reflection. In order to complete the role play task, you must be in groups of four where you take it in turns to interview each other. The interview questions are below. You will have to answer the questions orally and submit a written answer as evidence of the interview. Based on the above scenario you are required to: Undertake a job interview for a position of restaurant supervisor (Role Play). Interview questions (write the answers of the interview questions and attach them to the report which must be submitted on Turnitin) Why would you like to become a restaurant supervisor? What kind of skills you possess you think are required in this role? What previous experience do you have in relation with this position? What do you think your weaknesses are? After the interview you are required to Produce a detailed and coherent critical reflection of the interview process which should highlight your key strengths and weakness as well as the obstacles and challenges you overcame during this process. The reflection must be attached to the report and submitted on Turnitin.

Learning Outcomes and Assessment Criteria

Pass	Merit	Distinction
LO1 Explore the importance of on-going professional development and self-directed learning to enhance professional identity and career opportunities		LO1 LO2 D1 Critically evaluate own skills and competencies to meet the employer expectation of professional skills required for employment within a specific job role
P1 Examine the key benefits of on-going professional development for different stakeholders within a specific organisation P2 Investigate professional employer expectations of skills and competencies within a specific organisational context	M1 Evaluate the importance of on-going professional development and the associated professional skills requirements within a specific organisational context
LO2 Assess own skills, competences and the different learning and development approaches
P3 Assess own abilities, skills and competences for a specific job role P4 Review a range of learning theories and approaches used for personal and professional development processes	M2 Evaluate own skills and competences and the most appropriate developmental approach to develop personal and professional skills for a specific job role
LO3 Design a professional development plan, within		D2 Produce a comprehensive development plan that sets out clear and achievable targets, strategies and outcomes of learning and training within a specific work context
a specific work context
P5 Construct a	M3 Provide a detailed
development plan to	development plan that
enhance chosen skills	applies underpinning
and competencies within	learning and
a specific work context	development theory, in a
	specific work context
LO4 Demonstrate a range of service industry and transferable skills for a job application		D3 Produce a detailed and coherent critical reflection of an interview process and own abilities during this process
P6 Undertake a job interview for a suitable service industry role P7 Review key strengths and weaknesses of an applied interview process	M4 Evaluate a job interview process and the obstacles and challenges to overcome

GRADING DETAILS

Achievement of a pass grade

A pass grade is achieved by meeting all the requirements defined in the PASS assessment criteria for each individual unit.

Achievement of a merit grade

All the PASS assessment criteria and MERIT grade criteria need to be completed within a unit to achieve a merit grade.

Achievement of a distinction grade

All the PASS assessment criteria, MERIT and DISTINCTION criteria must be completed within a unit to achieve a distinction grade.

• Present your work in one business report style which should include table of contents, reference list, foot or end notes and appendices if any
• Include the reference code of this assignment on your assignment submission front page.
• Each page must be numbered at the bottom right hand side.
• Ensure the following information is in the footer on every page:
  •  Your name
  •  The production date of your submission
  • The code number of your assignment brief
  • The page number
• Spell-check the document and make sure there are no grammatical errors.
• Complete all the tasks.
• Produce clear specific reasoning and arguments in support of your answers.
• Submit your work in a single work processed document of not more than 5000 words for all learning Outcomes. This word limit is only for guidelines, and is not applied to grading.
• You must include a bibliography at the end to show where your information was sourced.
• Your sources must be identified using the Harvard referencing system. The words used in your bibliography will not be included in your word count.

As per Pearson policy, you are only allowed two submissions per module. One for final submission and another one for referral. Failure to achieve a grade pass after a second submission will result in you having to repeat the module in the next term.

Any re-submission or late submission (unless authorised due to mitigating circumstances) will be capped at a PASS grade only.

Extension and Late Submission

If an extension is necessary for a valid reason, requests must be made in writing using a course work extension request form to the head of department. Please note that the lecturers do not have the authority to extend the coursework deadlines and therefore do not ask them to award a coursework extension.

The completed form must be accompanied by evidence such as a medical certificate in the event of you being sick.

Plagiarism and Collusion

Any act of plagiarism and collusion will be seriously dealt with according to the regulations. In this context, the definition and scope of plagiarism are presented below:

‘Plagiarism occurs when a student misrepresents, as his/her own work, the work, written or otherwise, of any other person (including another student) or of any institution. Examples of forms of plagiarism include[1]:

• the verbatim (word for word) copying of another’s work without appropriate and correctly presented acknowledgement;
• the close paraphrasing of another’s work by simply changing a few words or altering the order of presentation, without appropriate and correctly presented acknowledgement;
• unacknowledged quotation of phrases from another’s work;
• The deliberate and detailed presentation of another’s concept as one’s own.’

All types of work submitted by students are covered by this definition, including, written work, diagrams, designs, engineering drawings and pictures.

‘Collusion occurs when, unless with official approval (e.g. in the case of group projects), two or more students consciously collaborate in the preparation and production of work which is ultimately submitted by each in an identical, or substantially similar, form and/or is represented by each to be the product of his or her individual efforts. Collusion also occurs where there is unauthorised co-operation between a student and another person in the preparation and production of work which is presented as the student’s own.’ (’Carroll, J and Appleton, J. (2001) Plagiarism – A Good Practice Guide.  Oxford Brookes University/JISC, Oxford)

All work for assessment must be submitted with a Turnitin Report on plagiarism. The Maximum Turnitin score admissible is 15% (after deduction of 1% & 2% records). Assignments with more that this 15% score will be automatically referred for reworking and resubmission.

Any student might be called to seat through a viva with the lecturer to confirm any parts of the module through an interview which will then form part of the summative assessment.

To access any feedback (formative/summative) you will have to access Moodle and open your assignment. You will have to click on the blue comment box in the righthand side and the feedback will appear within the text. You might have to click on the blue bubbles to see the feedback.

Assignment Resubmission Policy

A Resubmission is any work handed in for final assessment a second time.

The Final Deadline is the date on which the whole assignment must be completed and submitted (usually in week 12 at the end of the semester).

Work submitted                                           To be Resubmitted

1 Referred after Final Deadline                Four weeks after the final deadline

 

2 Missed Final Deadline                           End of next semester

 

3 Referred after Final Deadline                 Repeat Unit

Recommended resources

Textbooks

COTTRELL, S. (2015) Skills for Success: Personal Development and Employability.

Basingstoke: Palgrave Macmillan.

KIRTON, B. (2012) Brilliant Workplace Skills for Students & Graduates. Harlow:

Prentice Hall.

LOON, M. (2016) Professional Practice in Learning and Development; How to design

and deliver plans for the workplace. London: Kogan Page Ltd.

ZOLLER, K. and PRESTON, K. (2014) Enhancing your executive edge: How to

develop the skills to lead and succeed. Maidenhead: McGraw-Hill Education.

Websites

www.cipd.co.uk Chartered Institute of Personnel and Development

CPD information

(General Reference)

www.hosco.com HOSCO Recruitment

Global Careers Advice and Jobs

(General Reference)

www.hospitalityguild.co.uk Hospitality Guild

Careers Advice and News

(General Reference)

www.mindtools.com Mind Tools Essential Skills for an Excellent Career

Articles, News

(Research)