Apply the principles of employee relations in an organisational context
Assignment Brief
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Unit Number and Title |
Unit 20 – Employee Relations |
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Academic Year |
2019-20 |
Cohort |
Sep 18 |
Term |
5 |
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Assignment Title |
A report on the extent to which employee relations can influence the behaviour of different stakeholders |
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SubmissionFormat: |
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Assignment Guidelines:
Where you are required to select an organisation please ensure you use your selected organisation(s) to provide context and application of knowledge wherever required. Information about your organisation must be supported by actual evidence with in-text citations and references for the sources of information. General statements that could apply to any organisation should be avoided. Resubmission A resubmission opportunity Is available to any student that has a referral or did not submit in the first submission period. When resubmitting changes made to the assignment should reflect feedback received. The entire assignment should be uploaded and not just referred sections/tasks. If referred on 2nd submission this may lead to retaking the assignment with full attendance and payment of course fees. Please ensure you are familiar with the learning outcomes and their criteria that must be met in order to achieve a Pass, Merit or Distinction grade. See table below. |
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UnitLearningOutcomes: |
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LO1 Apply the principles of employee relations in an organisational context. LO2 Determine appropriate advice relating to rights, duties and obligations of the employment relationship. LO3 Analyse the role of different stakeholders who support positive employment relationships. LO4 Evaluate the broader impact of negative and positive employee relationships. |
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Assignment Guidance: |
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Introduction The aim of this unit is to develop students’ understanding of the extent to which employee relationships impact on stakeholders who are internal and external to an organisation. Students will also be in a position to judge the possible outcome of employee relationship situations, which will support an effective conflict avoidance intervention. Students will develop the skills required to understand the models, practice and process of employee relations in a broad context. On successful completion of this unit, students will have the confidence to contribute to the effective management of the employment relationship in a number of situations and context. Students will be in a strong position to advise employers on matters such as equality and diversity, contemporary developments in employee relations and conflict avoidance. Assignment Scenario: For this assignment, you need to select an organisation of your choice. This can be the organisation you are currently working for, an organisation you have previously worked for or any organisation of your choice. Please be aware that research is required for this assignment so you must use an actual organisation for which you can find relevant information. You are working as a Junior HR manager in your selected organisation. As part of the responsibilities, you have been asked to demonstrate an ability to review the extent to which employee relations can influence the behaviour of different stakeholders. Your Director of Human Resources for your selected organisation has asked you to produce a report comprising of two parts: PART I of your report, requires you to explore various mechanisms for managing the employment relationship and provide justified solutions for a range of specific organisational examples Guidance: The report must evidence a discussion of the value and importance of employee relations in application to specific organisational examples and an explanation of the fundamentals of employment law that apply to specific organisational examples. You must also explain the different types of rights, duties and obligations an employer and employee has in the work place and based on the explanation, you must also determine appropriate advice relating to rights, duties and obligations for a range of given organisational examples. A further analysis of the value and importance of employee relations in terms of improving business outcomes using specific examples and an evaluation of the psychological contract and support for employee work life balance in relation to rights, duties and obligations of the employment relationship should be carried out as part of the report. In the report, you must include a discussion on the value and importance of employee relations, an explanation of some fundamentals of employment law, explain the different types of rights, duties and obligations an employer and employee has within the workplace and determine appropriate advice relating to rights, duties and obligations of the employment relationship for a range of given organisational examples. The report should include an evaluation of the psychological contract and support for employee work life balance in relation to rights, duties and obligations of the employment relationship. PART II of your report requires you to make justified conclusions and recommendations based on critical insight into the role of different stakeholders and the broader impact of employee relationships. Guidance: To be able to make valid conclusions and recommendations, the report must include an analysis of how stakeholder engagement and contribution can support positive employment relationships within an organisation and an evaluation of the impact of both positive and negative employee relations within the workplace. Also a detailed examination of different stakeholder perspectives and interest in broader business environments to support positive employment relationships as well as a critical evaluation on how both positive and negative employee relationships can affect employee engagement, motivation and performance could be undertaken. Before making conclusions and recommendations, you must include an analysis of how stakeholder engagement and contribution can support positive employment relationships within an organisation and critically evaluate how both positive and negative employee relationships can affect employee engagement, motivation and performance. |
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The module will be assessed and graded against the Pass, Merit and Distinction criteria as specified in the assessment grid below issued by the awarding body, Pearson Edexcel.
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Recommended Resources
Textbooks
AYLOTT, E. (2014) Employee Relations. London: Kogan Page.
BRIDGER, E. (2014) Employee Engagement. London: Kogan Page.
WILLIAMS, S. (2014) Introducing Employment Relations: A Critical Approach. 3rd Ed. Oxford: Oxford University Press.
Journals
Employee Relations: An International Journal
Employee Relations
Work, Employment and Society
Links
This unit links to the following related units:
Unit 3: Human Resource Management
Unit 7: Business Law
Unit 12: Organisational Behaviour
Unit 17: Understanding and Leading Change
Unit 29: Managing and Running a Small Business
Please access HN Global for additional resources support and reading for this unit. For further guidance and support on report writing please refer to the Study Skills Unit on HN Global (www.highernationals.com)
Command Verbs
Below is a list of some of the Command Verbs that you will see in internal assessments. Different command verbs will ask for different types of information.
Please note that sometimes command verbs may be used across the range of criteria. For example you may be asked to provide an analysis or an evaluation for Pass criteria.
These are common command verbs for Pass Criteria
List - Write a list of the main items (not sentences)
State – Point out the main features
Define - To state the meaning of something using the correct terms
Demonstrate - Show that you can do a particular activity or skill
Identify – Give all the basic facts which relate to a topic
Describe – Give reasons for the points you are marking so that the marker knows how you arrived at that conclusion
Summarise - Write down briefly the main points or essential features
These are common command verb for Merit Criteria
- Discuss - To present an argument for and against
- Explain - Give logical reasons to support your view
- Describe - Give a full description including details of all the relevant features
- Suggest - Give your own ideas and thoughts
- Justify - Give reasons for the points you are marking so that the marker knows
- Analyse - Identify the factors that apply, and state how these are linked and how each of them relates to the topic
- Demonstrate - Prove you can carry out a more complex activity
These are common command verbs for Distinction Criteria
- Assess - Evaluate in terms of advantages and disadvantages
- Analyse - Identify the factors that apply, and state how these are linked and how each of them relates to the topic
- Recommend - Suggest changes or improvements
- Evaluate - Break the information into components, examine factors methodically and in detail and bring together all of your information and make a judgement on the importance
- Select & Demonstrate - Select several relevant examples or pieces of related evidence which clearly support the arguments you are making. This may include showing particular practical skills
- Review - Consider each factor in turn providing a description and explanation of their uses, strength and weakness, making recommendations
Sample Answer
The Extent to Which Employee Relations Influence the Behaviour of Different Stakeholders
Table of Contents
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Introduction
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Value and Importance of Employee Relations
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Fundamentals of Employment Law
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Rights, Duties, and Obligations in the Workplace
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Stakeholder Analysis and Engagement
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Impact of Positive and Negative Employee Relations
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Conclusion and Recommendations
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References
1. Introduction
Employee relations play a key role in shaping the performance, motivation, and engagement of the workforce. Positive relations between employers and employees foster trust, productivity, and business growth, while poor relations can lead to conflict, absenteeism, and high turnover. In this report, I will analyse the extent to which employee relations influence various internal and external stakeholders using real-world examples. The organisation chosen for this report is Tesco PLC, one of the UK’s largest retail companies. As a Junior HR Manager at Tesco, I will explore mechanisms for managing employment relationships and offer solutions to enhance stakeholder engagement.
2. Value and Importance of Employee Relations
At Tesco, strong employee relations are essential due to its large and diverse workforce. Good relations promote employee engagement, reduce labour disputes, and improve customer service. Employee relations influence internal stakeholders such as staff, managers, and unions, and external stakeholders like customers and regulators.
For example, Tesco’s open-door policy and colleague engagement surveys allow staff to express concerns and give feedback. These mechanisms build a culture of mutual respect and improve decision-making. Positive relations also lead to higher retention rates and better service delivery, directly impacting customer satisfaction and brand reputation.
Continued...